Question about Logitech Harmony 680 LCD Remote Control

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The volume down doesn't work anymore.

Help! I absolutely love this remote, but when I hit the volume down button, nothing happens. I can still increase the volume, but can no longer decrease it. Is there a place where I can get this fixed or do I have to call it a loss and buy a new one?

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I had the same problem! Here's the solution: For whatever reason, the remote starts to compress the button seat.(the place where the button on the remote "interfaces" with the button) and It can't respond because the button "seat" is too far away from the end of the button on the remote. THIS IS A PHYSICAL PROBLEM NOT AN ELECTRICAL ONE!! You need to be able to open the remote, and put small TINY pieces of tape stacked on top of the offending button seat to decrease that distance from the button on the remote to its "seat".
PAY ATTENTION so you can discern which button interfaces with the correct seat. Sometimes there is junk and gunk in the small cracks where the case halves join that can cause this distance. Clean that out too!
BADA BING! You are in business. You can carefully take off the cover and pop the battery back in, then you can see that indeed, the command works when you push the button "seat" down with the end of a Q-tip or something similar.

Posted on Jan 31, 2013

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Just open the phone and on the chip area of that button {which is not working} rub very slightly with Sand paper, till all the area become clean and carbon is removed - Do only at the button area which is not working

Posted on Nov 16, 2007


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Posted on Jan 02, 2017

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