Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Freezer-Ice forms on food in the freezer and ice crystals form under the ice maker, ice cream products get soft

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Check the door gasket to see if theres any tears or if its dirty, also check the coil on the back to see if theres any dirt on it if so it needs to be cleaned.

Posted on Jul 02, 2009

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Icy crystals forming on food in freezer


Ice crystals forming on Frozen items in the freezer is an indication of an air leak caused by either a bad seal leaking seal or an open door to the ice maker Ice chute door
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When you are freezing something, set your freezer on its highest setting. However, if you are going to leave your freezer empty for a long time, you should change the setting to a lower one. Here's a great tip for ice cream: place a tub of ice cream in a ziplock bag before putting it in the freezer; it prevents freezer burn. You know when your ice cream gets so cold, it's hard to scoop out? Doing this stops that, it's keeps the ice cream just soft enough for easy scooping!

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Water in freezer


Hi and welcome to FixYa. I am Kelly.

We really need just a little more information please.

1. With or without Icemaker
2. Temperature in freshfood and freezer compartment normal?
i.e no frozen food in the fresh food compartment or ice cream getting soft. Slow making ice etc. (if installed)

Without a model number it is difficult to speak directly about your unit. That infromation would be important in order for us to better help you.


Speaking generally.... Top freezer models have the evaporator coils in the back of the freezer compartment.

If the evaporator drain gets clogged, each time the unit defrosts you would see water sheeting from the back of the freezer to the front.

Also if the door seal is torn or has come loose from the door then condensation will form in the area of the damaged door seal so the water source then would be near the damaged door seal.

If there is an icemaker installed it can be leaking or over filling.

If you respond please provide a model number.

Thanks for using FixYa.

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DON'T BY ICE CREAM! LOL Try putting ur ice cream somewere else

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I'm not sure which one you have, but try this: Look for the area where the air passes from the freezer to the refrigerator side, in the wall somewhere between them. Make sure that there isn't something blocking the passage. This is a good place to start.
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Neverending ice cystals buildup in freezer


Hi Rachel,

Opened 3-10 times per day, per week, per month?

There is only one possible source of these ice crystals -- moisture precipitating from the air (condensate) -- this air is coming from outside the freezer. It's either getting in when the freezer is opened or coming in around the gasket.

You might try a very thin coat of vaseline on the gasket to get a better seal.

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Meat is frozen but ice cream is soft


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As the weather is getting warmer for many people their freezer2_bing.gif and/or refrigerator do not work right because of a dirty condenser coil...

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I have the same problem, but it seems that it has gotten worse with time. When I first bought this product 6 years ago it worked fine, now the bowl won't freeze entirely and it has been in the freezer for two days (at the lowest freezer setting). I am wondering if the freezer bowl has a life span.

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Ice cream has ice crystals in it


Ice crystals are more prevalent in homemade ice cream because it takes longer to freeze the mix. When you can flash-freeze the ice cream to very low temperatures very quickly, there is less time for the molecules to melt and refreeze, which causes crystal formation.

ice-cream-ice-crystals-in-myawdgdmzywgx1pl2igmxr0v-3-0.jpg
Here are some of the useful tips:
1.) When the ice cream is done, transfer to the coldest part of the freezer as quickly as possible
2.) Pre-freeze the ice cream bowl before using, and pre-freeze the storage container before putting the ice cream in it and into the freezer
3.) Make sure the mix is very cold before using the machine. Maybe put the mix in the freezer for 15 minutes before starting the machine, so that it will finish faster

Hopefully this information helps a lot.

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