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My kenmore washer - washes but will not drain nor fill for rinse. Will not spin?

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I suggest first checking the water pump. If you don't know how to get inside your machine, watch this: http://www.youtube.com/watch?v=WLPGs2UMUJc&feature=related. It is very good (I've never worked on a WM before and this told me exactly what to do). Remove the washer casing and first check the pump. Take off the BOTTOM hose first to let the water drain into the spill pan (Have a bucket handy and or something with which to plug the pump in case the flow is too fast for your drain pan - but if you have an obstruction, it should drain slowly.) Once the water is out, remove the top hose and look inside your pump. I had a similar issue and found a small sock in my pump. Pulled it out and my 9 year old WM works like a champ now.

If that doesn't fix it, I'd then suggest removing the motor (just 2 screws and 2 clips) and checking the motor coupler. But if the coupler was the problem, your machine should have at least drained.

If that doesn't do the trick, you could be looking at a new transmission/gear casing - which on my WM was going to be around $170.

But again, I suspect your looking at something jammed in your water pump. Good luck!

Posted on Jul 02, 2009

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Posted on Jan 02, 2017

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If the water won't drain out of your washing machine, either something is stuck in the drain hose or pump, or the pump is broken. Both fixes are simple if you're even just a little bit handy with tools. We're showing the repair on a Maytag washing machine.
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Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

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If you are having problems with your front load washing machine then checkout this tip...

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