Question about Canon imageRUNNER 400S Copier

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400S Black lines at top of copy

Every copy that comes out has some black lines of various shading at the top edge of the paper. There is a new tonor cartridge in. The print itself is fine. Just those strange lines at the top.

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Re: 400S Black lines at top of copy

Sounds like the drum is worn out. Usually do 60-70K before replacement. Shading more noticeable at top of copy. Could also before worn upper fuser roller.

Posted on Nov 09, 2007

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How dum unit works ? There is black lines appear on copy

if the black line is in the direction of paper travelling, change the dc blade or check heater roller .if the line is vertical there may be problem either with drum or primary charging roller. replace the drum first if problem do not disappear replace primary charging roller above the drum.

Jan 04, 2011 | Canon imageRUNNER 400S Copier

1 Answer

A black line appears in the copy

if the line on the copy is horizontal(when copy comes out the line should look horizontal) ; change drum cleaning blade. if the line is verticle change the drum.

Dec 28, 2010 | Canon imageRUNNER 400S Copier

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Paper jam at fixing unit when copying page with black border and complete tx fax function the tx report will comes out

Does the black go all the way to the very edge.ALL copiers have a void area around the edges of the prevent the copy from sticking to the fuser roller, which operates at nearly 400 degrees while copying.The void area can be as much as 6 mm all the way around, that is to say, all 4 edges.without the void area, the copy will always jam at the fuser or fixing unit.Good Luck

Mar 26, 2009 | Canon imageRUNNER 400S Copier

2 Answers

Photocopies with black lines from top to bottom.

Try check your paper, see whether loaded properly or not.

If yes, probably u need to adjusting your casette

Feb 17, 2009 | Toshiba 1360 Black and White Copier

1 Answer


Make on copy in the dockfeeder,and one copy on the platen glass.If you only have a line on the one copy make by the dockfeeder,the small glass next to the platen glass is dirty.Clean with spirits.

Let me know.

Oct 31, 2008 | Canon imageRUNNER 400S Copier

1 Answer

Dark edges

It depends... never use a Reman cart in these machines... only use sharp...especially if the machine is under warranty.

Does this happen when,
Using the Doc Feeder
When making copies from the Glass
Or when you print from a computer (assuming you print from a PC)

If you print something and this happens then it is inside the machine
Probably toner or developer dumping...

Take a few pieces of large white paper and cover the entire glass surface... make a copy is the line there? If so see the answer above... if not then close the top and make a copy with no paper on the glass... is that black line there.. If so then your top needs adjustment...

One more test
If you make a copy using the doc feeder, this black line only occurs when making copies with the doc feed, clean the **** glass, and try again...

Oct 25, 2008 | Sharp AL 1215 Black and White Copier

2 Answers

Cannon IR 400S Copier

1-en front door look inside and see if there are black rings around the shiny Drum cylinder, if yes replace drum blade (may have to replace drum also).
2- if lines only come when doing from ADF then lift top and clean the small strip of glass.

Sep 13, 2008 | Canon imageRUNNER 400S Copier

1 Answer

Dark lines on printer paper

Possible.... other possible solution is a dirty drum... try changing the toner cartridge and cleaning the drum

Mar 11, 2008 | Samsung CLP 300 Laser Printer

1 Answer

Copying spreadsheets

If the lines look like little steps, maybe broken is segments off by about the thickness of a pencil line, try this. Most likely it's the scanner. You can try calabrating it by doing the following. press in order. Menu #1934. You will see a T pop up to the right side of "Ready to Copy". Then press machine status, then scroll until you find maintenance. May be under system settings. When you find maintenance, press enter, then scroll to Shading Adjustment. Or depending on software version, Adjust shading. Place 5 sheets of paper on the glass,, press enter, then when is says "Adjust Shading?" press enter again. Let it print out the sheet. Then try a copy. If that doesn't help, the scanner itself will probably need replacing.
The scanner is the issue. The segments of what is called the CCD are not working properly.
Once you adjust shading, if that doesn't work, the scanner will need to be replaced.

Feb 28, 2008 | Xerox CopyCentre C20 Black and White...

1 Answer

Black lines on copies when run thru fax feeder

There is a thin strip of glass that you will see when you lift the top feeder. There is most likely white-out on it.

When you use the top feeder, it doesn't use the large glass, it only 'rolls' the original document over this small strip of glass.

Jan 18, 2008 | HP LaserJet 2840 Printer

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