Question about Lexmark Optra Se 3455 Laser Printer

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Lexmark quality I have recently purchased a C544 DN color laser printer from Lexmark.  The printer was DOA, and the Lexmark Customer "Service" was less than impressive.  Today, a replacement was delivered. This one has unmistakeable signs of being a rebuilt ? and IS ALSO DOA!!!  Lexmark ? never again.  Morten B  Denmark 

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Do me a favor, please. Call the Lexmark office in Denmark. The quick exchange of printers is designed to use replacement printers that have been repaired and returned to the system as ETN (Equivalent to new).

However, you purchased a new printer and it has an out of box failure. You are entitled to a brand new replacement printer. The branch office should be able to help you out.

Please let me know if they do not.

Don

Posted on Jul 10, 2009

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Posted on Jan 02, 2017

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