Question about HP Officejet 6310 All-In-One InkJet Printer

1 Answer

When i copy or scan a document the copy or scan is all black with no information

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

Hello mr. ditchr01 please select the grayscale option than scan or print

Posted on Jul 02, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Blank copies from copier


You don't say what model your fax is.

In general. If when copying you get a Full BLACK page printed then the scanner lamp is not lit. As no light is reflected into the image scanner, it interprets this as BLACK information so therefore only black is printed. Look into the ADF while the document is being scanned and I bet you will see no green light at all. A new Contact image sensor should cure it.

Jan 13, 2014 | Canon Duplex Automatic Document Feeder

1 Answer

The scan of color document gives a black and white product


there some reasons :

1- Are you sure to select the copying color not black and white ?
2- try to reset color ink cartridge ,
3- try to select clean print head

i hope that was help you

Mohamed Hejazi
Afaqnama -Libya
ipg@hplibya.com

Mar 21, 2013 | HP Officejet 4620 e-All-in-One Printer,...

1 Answer

I have a Epson cx11 and get a black vertical line down the middle of scans and copies


Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first
1- Check printouts from computer or FAX if it is clean problem in scanning section
2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass
So solution is clean the Document feeder scanning glass using wet cloth, note careful about wet cloth switch off the machine and clean it

Feb 04, 2013 | Epson AcuLaser CX11NF Printer

1 Answer

Whenever I am coping with paper 8.5 x 14 it does not copy the bottom part of the document.


You have to set the scan option to 8.5 X 14 original paper before you copy to copy the whole paper, otherwise it assumes 8.5 X 11, and stops scanning at the 11" mark.
Use the copy option button rather than the copy black or copy color buttons.

Without knowing the make and model, that's the best advice I can give, but you should be able to figure it out with this information!

Jul 23, 2011 | Office Equipment & Supplies

2 Answers

We have a Sharp M550N copier. I know we can scan documents to email. Can we scan color documents from this machine?


It is a monochrome(black and white) copier. Generally, any monochrome machine only copies,scans, faxes, or prints in black and white only.

May 02, 2011 | Sharp AR-M550N Copier

1 Answer

I am scanning a photo. I have translucent lines running horizontal through the picture before i print it.


Documents scanned/copied from the document feeder pass over a thin glass area where scanning occurs. Clean this area if sent faxes, copies or scans have black or white vertical lines.
  1. Lift the document cover to expose the platen glass.

  2. Wipe the ADF scan area (C) with a clean, soft, lint-free cloth moistened with water.

    scannerarea.jpg

  3. Then wipe with a clean, soft, dry, lint-free cloth making sure there are no residues left, especially on the platen glass.

  4. Close the document cover and make a copy of a text document to confirm the black line has disappeared.

Dec 20, 2010 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Black lines on scans & copies


Please perform Solution two: Clean the ADF rollers and separator pad, provided in the follwing HP web link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00228023&cc=uk&lc=en&dlc=en&product=421991

:) Dr Tony

May 14, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

When scanning or copying a document it prints a black page


IN NO TIME AT ALL, YOU WILL RUN OUT OF INK.

SUGGEST YOU REMOVE PROG RESTART, THEN SETUP AGAIN. GLITCH?

Nov 15, 2009 | Dell V305w All-In-One R840635AU InkJet...

1 Answer

Blurry Scanning/Copying


Are you scanning both black and white and color the same way? The ADF (automatic document feeder) uses a different scanning area than when you place the document on the scanning glass. If you open the scanner cover, look to the left of the main scanner glass to the narrow strip used for the ADF. Make sure this narrow strip is clean -- no ink or white-out or scratches. This can make your copies look dirty or smudged.

Jul 26, 2008 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Scanned documents are very light


I have found that when scanning b/w documents, its helpful to start with a black and white copy, not a grayscale, pen written, or printed form a printer in grayscale mode copy, but a true black and white on the copier or fax copy. The scanner doesnt read shades of black so well and when scanning multiple page documents, my pixma tends to scan in lightly. I havent found a piece of software to do just this, batch darken what has been scanned (at least not for free). Copying before scanning is the work around. Hope this helps everyone who's had this problem. It also doesnt hurt to darken what your scanning down a notch when copying

Mar 21, 2008 | HP PSC1510 Printer/Scanner/Copier...

Not finding what you are looking for?
HP Officejet 6310 All-In-One InkJet Printer Logo

Related Topics:

53 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...