Question about Apple Bose SoundDock Series II Digital Music System Remote Control for iPod - Black

Open Question

No sound on the Bose Sound dock series II

I just bought the system, plugged in my iPod which was playing and suddenly there was no sound anymore! No green light flashes when I use the remote. The iPod is working fine, no clue as to what has gone wrong!! Any help?

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

HeXx13505
  • 65 Answers

SOURCE: Bose Ipod docking station not working!

its defective bring it back

Posted on Mar 29, 2009

cjackHD
  • 71 Answers

SOURCE: does the new bose dock station charge the new ipod touch (32g)?

The new SoundDock II charges your new iPod touch and is fully compatible all iPods and the iPhone 3G. Also the SoundDock Portable will do this. But..
Better news-> Call Bose. They can upgrade the 30-pin connector to charge via USB-only and function with the remote as well. $99. This will make your iPod touch 100% compatible and somewhat future-proof your SoundDock. If the SoundDock was purchased within 90 days (at full retail price), they will do the upgrade for a smaller fee or even free I think.. (new 1 year warranty given with repair/mod) btw- This is an Apple issue, not a Bose issue. All 3rd party iPod connection devices had to make this change at some point.

Posted on Jun 01, 2009

cjackHD
  • 71 Answers

SOURCE: our sound dock does not charge our ipod touch 2nd

The original SoundDock will not charge the iPod touch 2nd gen, or the iPhone 3G, or the new nano either. This is because Apple changed the way their new iPod products charge. (via USB only now)
There is 1 solution- Call Bose tech support. They can replace the 30 pin metal connector for a new one that will charge this. If this is not under warranty, it will cost $99, but it's worth it. New 1 year warranty, and compatibility with all iPods (except much older- non-clickwheel iPods)

Posted on Jun 21, 2009

  • 1 Answer

SOURCE: Bose Docking Station incompatibility with IPOD Touch

Hello all,

I have a Bose Sound System, and wrote that my iPOD touch would not charge. Got a message back from Bose, see comments. Do write them, as they give a solution. Seems they feel us on this issue...


'Bose is aware that the new versions of the Apple® iPod® Touch (8GB, 16GB and 32GB) and iPod Nano (8GB and 16GB) do not charge when docked on the original Bose® SoundDock®.

Previous versions of these iPods used a specific pin on the dock connector on the bottom of these iPods for charging purposes. The pin to charge these iPods was changed to a different pin with the introduction of the newer models mentioned above.

The Bose® SoundDock® was designed to charge iPod models which were designed to be charged via the older charging pin.

Bose is pleased to offer a solution which will allow you to send the SoundDock directly to Bose, so it can be modified to charge these newer model iPods via the new charging pin that Apple has used on these newer models.

If you are interested in learning additional details about this program, then we will need to know some additional information:

--Daytime phone number
--Daytime UPS shipping address
--Reseller the SoundDock was purchased from
--Date of purchase from the reseller
--Serial number from the bottom of the SoundDock

With this information, we can provide additional information regarding this program, so you can determine if you would like to take advantage of the offer.


Note: If you elect not to receive additional information regarding this program, please be aware that these newer model iPods will still play audio through the Bose SoundDock, and the SoundDock remote will still control the iPod while it is docked, however, the SoundDock will not charge these iPods for the reasons noted above.


Thank you for contacting Bose Corporation.
Kevin Bradley
Product and Technical Support Team
-------------------------------------------------
Bose Corporation
US Telephone: (800)367-4008
International Tel: (508)766-1900
Email: http://www.bose.com/ContactUs
Fax: (800)278-7970
Telephone Hours: Mon-Fri 8:30AM-9:00PM, Sat 9:00AM-5:00PM (EST)'

Posted on Sep 19, 2009

  • 1 Answer

SOURCE: new ipod won't charge on bose docking station

I have been looking for sometime and have finally found a 3rd party power converter. Another solution is to send your docking station to Bose and for $99.00 they will repin the dock so charging will work. The converter and adapter only cost about $30.00. Here is the link to the site I ordered from. I just ordered it so I am not abot to confirm functionality yet.....
http://www.griffintechnology.com/products/firewire-to-usb-converter

Posted on Oct 16, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Can I make a USB port out of my laptop plug into an AC input on the Bose Series II Sound Dock so I can play music from my laptop?


What you want to do won;t work and can damage your laptop and or Bose.
If you want to play sounds from your laptop to your Bose, you need to plug an audio lead from the headphone socket on your laptop and connect the other end of this audio lead into the audio input on your Bose Sound Deck (if it has an Aux input).

Dec 29, 2011 | Bose Audio Players & Recorders

6 Answers

Bose Sound Dock remote control - only volume works


My remote worked perfectly until I changed the battery. The original battery was CL 2032 and I replaced it with DL 2032. After replacing the battery, only the volume control works. The off button will only fade the sound while the button is depressed. Release the button, and the volume returns to the original level and the unit remains On.
None of the other buttons work.
If you've found a solution, please post it here.

Oct 03, 2009 | Bose SoundDock® (Black) Docking Station...

2 Answers

Bose sound dock - no sound comes through it but my ipod works with the ear plugs so it's not my ipod


I had this problem for the pat two days. Believe it or not I took my Ipod touch of the dock. Shut the power off to the Ipod to reset it. Also the power to the docking station. turned everything back on. Put the Ipod back into the docking station and heard the beep.. and hit play and it was working again. Not sure but shutting Ipod off does act like a reset.

Jul 19, 2009 | Bose SoundDock digital music system...

1 Answer

Popping noise and cutting volume on Iphone


i have the same problem. I started after an iphone software update.

Jun 15, 2009 | Apple Bose SoundDock Series II Digital...

1 Answer

Wont play through my bose system anymore


the apple ipod are very delicate and it seems that docks are very harsh on the internal workings IE: motherboard of the ipod. it not just the touch, it's all ipods.
My suggestion is to check the headphone jack and if you get sound, don;t play your ipod on the dock at all. Your dock has probably done some damage to the audio circuit on the board.
If you get sound through the headphone jack save your ipods life and just use it through the jack.
I have replaced numerous motherboards on ipods played on docks. they just don;t handle the charging and playing very well whether it's heat or just the wrong voltage I am not sure.
But my first question to a customer is have you played it on a dock.
I would stay away from the dock

Apr 30, 2009 | Apple iPod touch

4 Answers

Bose Ipod docking station not working!


Make sure the power supply is connected properly. If the power supply is connected upside down or sideways, the system will make a thumping noise, or will not play at all. However, no damage will be caused by connecting this wire incorrectly.

Mar 29, 2009 | Bose SoundDock digital music system...

1 Answer

I have an ipod touch 8G I purchased a Bose soundock II. The sound is great but the remote only controls the volume. I cannot change tracks, move through playlists and when I hit the off button on the Bose...


Bothe the docking station and the remote are useless I recommend you buy a universal remote control.For the Ipod switching off-it does'nt switch off reason being it has it's own battery and does not depend on the electrical power of the docking station.

Mar 06, 2009 | Apple Bose SoundDock Series II Digital...

2 Answers

No sound from Bose SoundDock


I had this problem on my SoundDock. My iPod would charge on the dock just fine and when I played my iPod on the dock, it would look like it was playing, but have no sound. Since my Bose was out of warranty, this is what I did to fix it. #1 Unplug the adapter. #2 Unscrew the four large screws on the bottom of the speaker and the three small screws under the dock. #3 You'll see one long ribbon connection and one very short one. Check to see if the ribbon connector coming from the front of the speaker system came loose from the green board. You'll only be able to see 1/2 an inch of it sticking out, and it's not easy to plug it back in, but it's possible. Just take your time. #4 Carefully put everything back together being very careful not to let the ribbon fall out of the plug again. #5 Make sure to plug in the DC adapter the correct way. There's a very subtle difference, but there is a difference. There are four prongs - two are square and two have slightly rounded corners. If it's not plugged in the correct way, the dock will have a static clicking sound. On my adapter, the words "DC power" are on the top of the plug.

Jan 14, 2009 | Bose SoundDock digital music system...

Not finding what you are looking for?
Apple Bose SoundDock Series II Digital Music System Remote Control for  iPod - Black  Logo

Related Topics:

804 people viewed this question

Ask a Question

Usually answered in minutes!

Top Apple Audio Players & Recorders Experts

Sean Cole
Sean Cole

Level 2 Expert

250 Answers

kakima

Level 3 Expert

102366 Answers

TO Lady

Level 3 Expert

638 Answers

Are you an Apple Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...