Question about Snom 300 IP Phone

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I forgot the password and cannot access the web interface of snom 300, version of firm ware is 7.3.23, I have tried to reset it but it again asks for password. I have tried user name as 'admin' and passwords as 'admin', '0000' but no use.

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Your phone has two passwords, administrative and http. If you lose http but still have administrative you can fix this through the web interface as your are trying. If both are lost then you will have to reset the phone to factory defaults by using TFTP to update the frimware. Note that this will result in you starting from scratch with your configuration.

Here is the SNOM wiki article containing directions for doing this:

http://kb.snom.com/kb/index.php?View=entry&CategoryID=44&EntryID=32

Posted on Jul 12, 2009

  • Alan Jefferies
    Alan Jefferies Apr 26, 2014

    This helpful only if you know how to set up a tftp server. Pumpkin is useless. How about an in depth explaination that the non techical can understand.

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1 Answer

Forgot ip address and password


To re-enable the Console access requires the SW2900 series to be reset to its default settings via the WEB INTERFACE
- Web Interface
- Device >Configuration >Initialize To change the Default User "ADMIN" password it is necessary to use the Console connection
-Console Interface
-Once the unit has successfully booted and the prompt presented
-Enter "password" (without "")
-Enter "admin" when the system prompts for User
-Press the "Enter" key when the system prompts for "Old Password" (the ADMIN password was reset by the Web Interface commands)
-Enter "" when the system prompts for the New Password (where "" is the new product ADMIN password)
-Enter "" when the system prompts to confirm the New Password In order to complete the configuration it is necessary to save the configuration via the WEB INTERFACE
-Web Interface
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Symptom:
SW2900 Baseline Switch - Default console access disabled following password change
From the web interface, the default user "admin" password is changed and console access is disabled
Cause:
When applying the new password, by default the service-type is set to "telnet". When applied, the default "terminal" setting is removed thus disabling console access.

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There are 2 ways to reset the access point.

Using the MODE Button

Follow these steps to delete the current configuration and return all access point settings to the factory defaults by using the MODE button:

1. blank.gifOpen the access point cover

2. blank.gifDisconnect power from the access point (the power jack for external power or the Ethernet cable for in-line power).

3. blank.gifPress and hold the MODE button while you reconnect power to the access point.

4. blank.gifContinue pressing the MODE button until the Ethernet LED turns amber. (approximately 2 to 3 seconds). Then release the button.

5. blank.gifAfter the access point reboots, you must reconfigure it using the web browser interface, the Telnet interface, or the access point console port.
Using the Web Browser Interface

Follow these steps to delete the current configuration and return all access point settings to factory defaults using the web browser interface:

1. blank.gifOpen your Internet browser. You must use Microsoft Explorer (version 5.x or later) or Netscape Navigator (version 4.x or later).

2. blank.gifEnter the access point IP address in the browser address line, and press Enter. An Enter Network Password screen appears.

3. blank.gifEnter the username Cisco in the User Name field.

4. blank.gifEnter the password Cisco in the Password field and press Enter. The Summary Status page appears.

5. blank.gifClick System Software. The System Software screen appears.

6. blank.gifClick System Configuration. The System Configuration screen appears.

7. blank.gifClick the Reset to Defaults button.

Note blank.gifIf the access point is configured with a static IP address, the IP address does not change.

8. blank.gifAfter the access point reboots, you must reconfigure it.

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1 Answer

Cannot update firmware Snom 300


It's not really asking for a TFTP update, it's just something that is always checked for in the boot sequence.

As for manually setting the networking configuration rather than using DHCP, see page 14 of the manual at

http://www.snom.com/uploads/docu/UM_snom3xx_V2.2_en.pdf

for instructions on how to bypass DHCP and manually configure your settings.

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1 Answer

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1 Answer

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How to change the IP address manually - through phone interface?


Go here for directions on disabling DHCP:

http://wiki.snom.com/Settings/dhcp

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1 Answer

Can't connect to phone


Hi,

I bought SNOM 300 and i was unable to connect the router in first go. it was keep saying Send DHCP reqt but nothing was happening. i tried even connecting SNOM 300 dirctly to my laptop but in vain. in last i started receiving message Ethernet cable unplugged.

I reset the SNOM 300 to the factory defaults which solved the problem immediately.

Get to the phone menu "configuration-Reset" and select this option. it will ask for the admin password which is 0000. This will fix the issue. try it.

Jan 23, 2009 | Snom 300 IP Phone

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