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Posted on Nov 09, 2007
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Boots in IM mode

When I am in Yahoo IM mode suddenly the screen goes black and the phone is off. No warning, just a black screen. I have to wait a moment, turn on reboot and sign in again.

  • motogirl Jan 01, 2008

    this ended up being a battery problem. new battery and I havent had the problem since

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1 Answer

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  • Expert 97 Answers
  • Posted on Jan 01, 2008
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Joined: Jan 01, 2008
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Its obviously a software issue.....you will probly need to do a master reset....to do this, go to start, accessories, clear storage

  • Anonymous Jan 01, 2008

    sorry, start, accessories and then clear storage. thinking of the wrong phone.

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If you need further help, let me know.

Good luck.

Thanks for using FixYa.
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Something similar happened to me. Unfortunately it could not be repaired. I had to buy another phone and now that phone does not want to turn on. It is on "local mode". Whatever that means... The new phone is also a Nokia. I don't think will buy Nokia again.
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