Question about Maxtor Hard Drive

3 Answers



Posted by on


3 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 9 Answers

Check in the BIOS setting. Check that the harddisk is showing or not. If not then check your hard disk power cable and tight it or replug it. I hope this will solve your problem.

Posted on Feb 01, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert who has written 20 answers of more than 400 characters.


    An expert who has answered 20 questions.

  • Contributor
  • 42 Answers

MOST IMPORTANT - IF you are trying to recover data, and you EVER get the hard drive working on a different computer, IMMEDIATELY BACK UP THE AVAILABLE DATA! don't assume you'll be able to simply reboot the computer and expect the broken hard drive to still work, it may never work again after that once chance to save your data!

- - - that said - - -

The hard drive cannot be made reliable again, but you may be able to save your data.

If the had drive is still spinning, and not clicking a few times and stopping spinning, but it won't boot into your operating system you can probably recover the data off of it. You'll have to find another computer to put the hard drive into and if that computer recognizes the hard drive you can just take the data off. If the computer recognizes the drive as unformatted you'll probably have to use a utility like getdataback from .

If the test computer locks up or won't boot with your broken drive installed you can try and external enclosure and see if it is recognized and works then.

If the hard drive is NOT recognized by a different computer OR if it is clicking a few times and then stopping spinning OR if it's not spinning at all, then your going to have to send it off someplace to have parts replaced or the platters removed, this is expensive and you'll only want to do it if the data is irreplaceable, you'll be paying alot to get it back.

There are several unorthodox recovery methods, like tapping the hard drive on a hard surface, swapping platters yourself, freezing the hard drive, or replacing the controller that I'm not going to cover but feel free to search for more information on the online. Most importantly once a hard drive has failed and won't boot from the operating system please don't just reformat it and use it again if you are able to, it will fail again and then you'll have to go through recovering data again in a few months, it's not worth it, just buy a new hard drive.

Good luck!

Posted on Nov 09, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

If the hard-drive still spins then you can attempt a data recovery on it using a program like Easy Recovery Pro. Please note that this will require another computer or another hard-drive with an OS installed on it.

If that doesn't recover the data there are specialty data recovery sites you can pay to have them back up your data (usually involving them switching out the platters of your drive in a clean room) but that is very expensive.

Most drives come with a 3-5 year warranty so I recommend sending back the drive once you recover the data off it.

Posted on Nov 09, 2007

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Im getting this message primary slave hard disk error the model is WD3200AAjs

Most (older) motherboards have two "channels" for devices (CD, disk-drives, ZIP drives, LS-120 drives).

Each channel supports two devices: one "master" device and one "slave" device.

Check the "primary" channel, not the "secondary" channel.

Check the "slave" device, not the "master" device, on the "primary" channel.

The device either has failed, or is announcing that it soon will fail.

Feb 28, 2011 | Computers & Internet

1 Answer

When i installed hard drive and set the jumper on primary master it dint show up and in bios the txt is showing like that primary master drive 0 (not installed)

One bad lead can cause a computer to continue on a cycle or to shutdown or fail to detect your hard drive

Test or replace all leads that attach to your hard drive including electrical extensions,IDE,SATA

the leads from your ((motherboard to your hard)) drive make sure they have a secure connection and are not faulty or just replace them there probably old and faulty
you could run the check disk utility

click start run type cmd then type chkdsk/r/f which will scan for and attempt to repair any bad sectors and automatically fix any corrupt files on your hard drive then defragment your hard drive

During the boot process you will see on the screen to press a certain key to enter setup

Press and hold that key during the boot up process to enter BIOS the scroll down to advanced bios features press enter change your first boot device to cd,press escape then press f10 to save to cmos to restart

(note after you have loaded the operating system you must go back and change the first boot device to your hard drive)

The options listed for 1st,2nd ,3rd Boot device include:

IDE-0 means Pri master ?
IDE-1 means Pri slave ?
IDE-2 means Sec master ?
IDE-3 means Sec slave ?


The options listed for 1st,2nd ,3rd Boot device include:

IDE-0 means Pri master ?
IDE-1 means Pri slave ?
IDE-2 means Sec master ?
IDE-3 means Sec slave ?


? single or master :::::

master with slave ::'::

???????????????? slave? :::':

note the plastic jumper is

Feb 06, 2011 | Seagate Barracuda 7200.7 40 GB Hard Drive

1 Answer

When I was trying to boot the system the following error is getting flashed on my screen and asking me to press F4 to continue. pri master hard disk: S.M.A.R.T. command failed

this is a warning your hard drive is about to fail
you could run the check disk utility
click start run type cmd then type chkdsk/r/f which will scan for and attempt to repair any bad sectors and automatically fix any corrupt files on your hard drive then defragment your hard drive
hope this helps

Dec 01, 2010 | Samsung (SP0411N) 40 GB Hard Drive

1 Answer

I formatted my hd making it slave in other system: now i m placing it back on my system then it is saying Primary IDE masterNONE; Primary IDE Slave SP0822N Then comes NTLDR MISSING

> formatted my HD

This deleted 99% of the files on the disk-drive.

> Primary IDE Master: NONE
> Primary IDE Slave: SP0822N

Good. Your motherboard has detected ONE disk-drive.

Do you have just one connected disk-drive on your PRIMARY channel, or do you have two connected disk-drives (via the 2 connectors on the one ribbon-cable on the PRIMARY channel) ?

If you have two drives connected via one ribbon-cable, you MUST set the 'master/slave/cable-select' jumpers on BOTH disk-drives, to identify which of the two will be the 'master' and which will be the 'slave'.

Also, check that the 'second' disk-drive is getting electrical power.


Like I said, you deleted 99% of the files, including the 'NTLDR' file.
Your computer is trying to "boot" from the 1% of the files that still exist on the disk-drive, but cannot find the now-deleted file.
Perfectly normal, given that you have formatted the disk.

Oct 06, 2010 | Samsung (SP0822N) 80 GB Hard Drive

1 Answer

Mother board P4S800MXSE - message:

Your primary is your boot drive c) If you do a disk check it might be able to fix bad sectors unless there is physical damage.

Jan 29, 2010 | Computers & Internet

1 Answer

Cloned hard drive "C" (WD 40GB) to A Deskstar 8oGB using external enclosure. When I remove the old drive and install new drive and boot up I get Msg drive 0 not found retry or enter setup. If I enter setup...

there are few thing you ahve to keep in mind

there are two type of hard disk
1. IDE

As per your hdd capacity it should of IDE type.

Now there are two IDE slots on motherboard. One is Primary and other is Secondary

You can fix two hdd with one IDE Slot that mean you can fix up upto faour IDE hdd at a time

Now again there are Primary master and Primary Slave


Secondary Master and Secondary Slave

Now You have to examine what was the location of previous hdd
1 Primary Master
2 Primary Slave
3 Secondary Master
4 Secondary Slave.

Now you have to make a HDD master or Slave.

just in between data cable connector and power cable connector there is a jumper. that specify the master or slave. do reply me if it works well thanks

Oct 01, 2009 | Hitachi Deskstar 7K250 80GB...

1 Answer

Primary Master/Slave Hard Disk Error

Honestly, this is the best software I've used for file recovery:

It's a bit pricey, but if your data is important, it's worth every penny.

Hope this helps!

Mar 28, 2009 | Audio Players & Recorders

1 Answer

Sata HDD set in primary master in Bios

Try considering these:

1. DOS disk doesn't recognize SATA, that's the truth
2. You're going to have a problem if you install OS in your computer (solution: do not select SATA in HDD type but rather IDE)
3. For your SATA HDD to become primary (boot first) try to select your SATA HDD as devic first to boot..

Jan 04, 2009 | Maxtor Hard Drive

1 Answer

Hard drive controller error 01, what is it

make sure your hard disk is set the primary master..

try run cmos...

and run hard disk auto detection...

its may b can fix it ...

good luck..

Apr 20, 2008 | Computers & Internet

Not finding what you are looking for?
Maxtor Hard Drive Logo

144 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maxtor Computers & Internet Experts

Arora Singh
Arora Singh

Level 2 Expert

180 Answers

Computer Links

Level 3 Expert

2386 Answers


Level 2 Expert

81 Answers

Are you a Maxtor Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides