Question about Canon imageRUNNER 5570 Copier

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I keep getting error codes

I keep gettig E000001-0010
or E000001 - 0002
the machine will shut down and I have to clear code

Papers are also coming out wrinkled

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Re: i keep getting error codes

I know what the problem is phone 07764303923 for the cure

Posted on Feb 14, 2008

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Re: i keep getting error codes

E001 usually means an over-temperature problem. Maybe a fragment of paper is jammed between the upper fuser roller and one of the thermal sensors, or maybe one of the thermal sensors is not contacting the fuser roller correctly. Either of these could also account for your copies coming out wrinkled.

Posted on Nov 09, 2007

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This is fuser judgment abnormality.
usally you can just reset the code and the machine willl work.

to reset the code do the following:
1. Turn the mahine off from the main power switch (on front or side depending on the model)
2. hold down the '0' and '8' keys on the keypad and turn the machine back on.
3. when the machin starts and the startup screen is done enter 400 and press start.
4. u will see the same number twice. write this number down and keep it in case the error comes back.
5. now press the '0' key and the enter button on the display.
6. turn power off wait 5 sec and turn it back on normally.
this clears the code, if the code returns you can try repeating this but most likely you will need to call for service and give them the error code and the number you wrote down

Dec 27, 2012 | Toshiba e-Studio 350 Copier

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Error msg E000001-0000 What can we do

that is a thermistor error code. there are several causes for this. the thermistors are dirty, the upper fixing roller is damaged or it might have paper wrapped around it, or the connecter on the back of the fixing frame has a hair line crack in it. now you can clear this code if you you think there isn't anything wrong with the afore mentioned items.

you have to get into service mode. first you will have to shut the copier off at the main power switch and turn it back on once the error code pops up on the screen you will need to get into service mode.
you hit the
additional funtions button
then the 2+8 at the same time
then additional funtions button again
once in service mode you will need to follow the following steps

hit the copier tab
then the funtions tab middle of screen across the top
then hit the clear tab
then the err tab and hit the ok button to clear error

now you only have like 30 seconds give or take to get into service mode and to clear the error code before the machine shuts down if you don't get in fast enough dont worry shut the copier off and turn it back on and keep trying till you get in and clear it. trust me it took me several tries my first time i realized this myself.

Aug 16, 2010 | Canon imageRUNNER 5000 Copier

1 Answer

The copier shuts down when trying to print

Look for the error code, that would lead you to the problem area, most likely the fuser assy. needs to be replaced. Do this, Press;
press 2 and 8 (together),
You should now be in Service mode, if not hit CLEAR twice then repeat the steps above.
press COPIER,
press ERR
the one listed at the top is the error code.(write it down)

You can try clearing the code then reboothing the machine with the right side switch and it might work.
This is how you clear the code, follow all the steps above except the last one (ERR) instead select FUNCTION above then CLEAR then ERR. Turn the machine off then back on again.
If that does not help and you are still having the same problem, you could either call Canon with a service call, call a local technician or get yourself a service manual and with the error code you wrote down above try looking it up or contact us again with the error code. Good luck.

Dec 18, 2009 | Canon imageRUNNER C3220 Color Copier

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System error E000 how do I fix it. I tried what it said in the instructions to turn it off for a while then turn it back on that didn't help. Canon NP6025 copy machine.

To delay the 3 second shut down and enable the technician to access service mode; open the front door and pull out the transport unit. Do not actuate front door microswitch. Press the service mode button, enter " * 4 * ", scroll to error clear and clear error code. Machine will automatically turn off power after clear. Power up machine and test.
If the power shuts down after error code has been cleared, the cause of the error has not been corrected. Correct cause of error code and clear error in service mode.

May 07, 2009 | Canon Printers & Copiers

2 Answers

I have a canon 4080i error code e000004-0401 comes up and have to shut down when retart get the same message.

you have a fuser related error code, either thermisters or thermo fuse.
to reset error code you need to go in to a service mode and reset it.try this hit the additional fuction button then hit 2 and 8 keys together and additional function button again that will put you into service mode BE very careful in there though.
under function/clear/err code highlight err code then ok reset machine see what happens if error code comes back then you need to get a tech to have a look at ya fuser
Canon Tech

Apr 09, 2009 | Canon Printers & Copiers

3 Answers


With the machine on, press clear modes(yellow button), 107, and then hold down clear/stop (red button). Enter 5810 then # key then 1 #. Turn off the main power then power back on. This code is a fuser lamp on condition. It should clear. If not reseat the fuser unit (gets hot), clear using above procedure and try again.

Apr 08, 2009 | Ricoh FT5832 Copier

1 Answer

Copier 212 error code U4

That is a fuser code. May be a bad heat rod or just need reset.
Here is how to reset it.

Enter diagnostics, Here is the procedure.

To enter diagnostics:
Hold down ‘0’ while turning on the Power the console will light up. Press ‘Stop/Clear’, the lights will shut off & --- will appear in the display Wait 30 seconds for the optics to complete a self-test before you enter any diagnostic test codes. Never turn off the power before the optics stop moving (or you’ll get a U2 code & possibly some unpleasant noises from the Scan Drive Motor).

Next setp is to use the code to clear the U$ code.
*To clear a fuser code:(401)
Enter diagnostics, wait 30 seconds for the optics to initialize, enter ‘401’ followed by ‘Print’, then shut down the power & wait 10 seconds before switching power back on.

That will normally clear that problem. Often times when a machine has set for a long time they wont warm up right and pop that code.
Another thing, if you can get the machine to warm up and come ot ready then it pops up a U4. Open that right side door. You will see this silver, looks like a small saw blade. It should be silver, but it will have a lot of ink built up on it, take a soft brush and clean it with that.
Let me know, if hte code 401 doesnt clear it, then the heat rod would have to be replaced. If that happens please let me know and we will procede from there.

Jan 29, 2009 | Xerox 212 Laser Printer

3 Answers

I keep getting error codes

i am getting error E000001 -0010

Sep 16, 2008 | Canon imageRUNNER 5570 Copier

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