Question about Canon imageRUNNER 5570 Copier

2 Answers

I keep getting error codes

I keep gettig E000001-0010
or E000001 - 0002
the machine will shut down and I have to clear code

Papers are also coming out wrinkled

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  • Anonymous Mar 27, 2014

    The Machine was not opening. For taking xerox and the images are not clear. While taking xerox the lines are very dark.



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I know what the problem is phone 07764303923 for the cure

Posted on Feb 14, 2008

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E001 usually means an over-temperature problem. Maybe a fragment of paper is jammed between the upper fuser roller and one of the thermal sensors, or maybe one of the thermal sensors is not contacting the fuser roller correctly. Either of these could also account for your copies coming out wrinkled.

Posted on Nov 09, 2007


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Posted on Jan 02, 2017

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Error msg E000001-0000 What can we do

that is a thermistor error code. there are several causes for this. the thermistors are dirty, the upper fixing roller is damaged or it might have paper wrapped around it, or the connecter on the back of the fixing frame has a hair line crack in it. now you can clear this code if you you think there isn't anything wrong with the afore mentioned items.

you have to get into service mode. first you will have to shut the copier off at the main power switch and turn it back on once the error code pops up on the screen you will need to get into service mode.
you hit the
additional funtions button
then the 2+8 at the same time
then additional funtions button again
once in service mode you will need to follow the following steps

hit the copier tab
then the funtions tab middle of screen across the top
then hit the clear tab
then the err tab and hit the ok button to clear error

now you only have like 30 seconds give or take to get into service mode and to clear the error code before the machine shuts down if you don't get in fast enough dont worry shut the copier off and turn it back on and keep trying till you get in and clear it. trust me it took me several tries my first time i realized this myself.

Aug 16, 2010 | Canon imageRUNNER 5000 Copier

1 Answer

System error E000 how do I fix it. I tried what it said in the instructions to turn it off for a while then turn it back on that didn't help. Canon NP6025 copy machine.

To delay the 3 second shut down and enable the technician to access service mode; open the front door and pull out the transport unit. Do not actuate front door microswitch. Press the service mode button, enter " * 4 * ", scroll to error clear and clear error code. Machine will automatically turn off power after clear. Power up machine and test.
If the power shuts down after error code has been cleared, the cause of the error has not been corrected. Correct cause of error code and clear error in service mode.

May 07, 2009 | Canon Office Equipment & Supplies

1 Answer

Copier 212 error code U4

That is a fuser code. May be a bad heat rod or just need reset.
Here is how to reset it.

Enter diagnostics, Here is the procedure.

To enter diagnostics:
Hold down ‘0’ while turning on the Power the console will light up. Press ‘Stop/Clear’, the lights will shut off & --- will appear in the display Wait 30 seconds for the optics to complete a self-test before you enter any diagnostic test codes. Never turn off the power before the optics stop moving (or you’ll get a U2 code & possibly some unpleasant noises from the Scan Drive Motor).

Next setp is to use the code to clear the U$ code.
*To clear a fuser code:(401)
Enter diagnostics, wait 30 seconds for the optics to initialize, enter ‘401’ followed by ‘Print’, then shut down the power & wait 10 seconds before switching power back on.

That will normally clear that problem. Often times when a machine has set for a long time they wont warm up right and pop that code.
Another thing, if you can get the machine to warm up and come ot ready then it pops up a U4. Open that right side door. You will see this silver, looks like a small saw blade. It should be silver, but it will have a lot of ink built up on it, take a soft brush and clean it with that.
Let me know, if hte code 401 doesnt clear it, then the heat rod would have to be replaced. If that happens please let me know and we will procede from there.

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i am getting error E000001 -0010

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The error code HE2= water heater error (The heater element did not getting hot)
Unplug the machine to reset this error.
Try different cycle let see you still getting the same error.

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