Question about Canon CanoScan 9950F Flatbed Scanner

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How to clean lamp

Hi I have a problem that my scanner's lamp and the whole scan comes with dark lines please let me know how to solve this problem

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  • niazimaging Jul 02, 2009

    but I dont know how to take my glass off the scanner??
    HELP!

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  • Master
  • 484 Answers

Make certain that the scanner is not only turned off, but unplugged. And disconnected from the computer.
Then gently lift the glass off - the glass on which youy place whatever you want to scan.
Once the glass is off, you can clean both sides of the glass, but remember which side was facing up.
Also, if the bulb inside is truly dirty, you can gently clean the bulb.
Replace the glass cover, and reverse your procedure.
Plug it in, turn it on, connect it up again, and try it. It should solve your problems.
-a.

Posted on Jul 02, 2009

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