How to clean lamp

Make certain that the scanner is not only turned off, but unplugged. And disconnected from the computer.
Then gently lift the glass off - the glass on which youy place whatever you want to scan.
Once the glass is off, you can clean both sides of the glass, but remember which side was facing up.
Also, if the bulb inside is truly dirty, you can gently clean the bulb.
Replace the glass cover, and reverse your procedure.
Plug it in, turn it on, connect it up again, and try it. It should solve your problems.
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