Question about Tascam US-122 Sound Card

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Recording Volume control problems with XP (using Tascam US-122)

I am not able to successfully record low level signals coming in on the Line inputs of my US-122. Guitar input works okay. I don't seem to be able enable the recording volume control for US-122 in XP. Through properties I can get to US-122 control but can't shift sliders. If I click on Volume button from main audio volume control I get a vague hardware error message.
I have had my US-122 running happily before on my XP-Pro based laptop, but I am not in control of software updates to the OS. What can I do/what should I try ?
thanks-in-advance,
Mark K

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My computer volum problim

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