Question about HP OfficeJet 6110 All-In-One InkJet Printer

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In the middle of printing, responded that there is a carriage jam. How to I fix this

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Probably a paper sheet or piece of one jammed in the rollers. Shut off power. ( A must ). Then remove the paper. There is usually a trap door for inspection for this problem. Do NOT just rip it out. Remove gently.

Posted on Jul 04, 2009

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Why doesn't my HP OfficeJet 7500A carriage move? It is jammed


Try to turn it off, open cover and move carriage a little bit by hand; don't push too hard. For some time it'll get back to life.

Feb 02, 2013 | HP OfficeJet Office Equipment & Supplies

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I can not manually move the printer carriage on my HP Photosmart B210e printer


Might be service station jammed.Service station work is to clean the print heads,stores spitting ink init as we as capping the print heads to protect from the nozzle drying..After switching off the machine service station capping the print heads and arrest the carriage assm for protecting the print heads, in this condition carraige assm wont come out until its released by service station. Its required expert to release the service station, if you force to pull it will damages the print heads.. You justify what you can do for this issue...If you are capable do it...But care fully

Jan 09, 2012 | HP OfficeJet Office Equipment & Supplies

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I'm getting an error msg and can't print. It says please fix cartridge jam and hit enter. I can't find any jam. What do I do?


If there isn't a cartridge jam then it's probably a carriage jam:
However, I'm not too familiar with clearing a carriage jam. I just know that if your cartridges are not blocked then the carriage is likely at fault. You will need to Google this on how to fix a carriage jam.

Jan 24, 2011 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Carriage Jam


If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

  • Turn off the printer and open it to see where the paper is stuck.
  • Manually move the carriage toward the opposite side.
  • Check the paper path and remove any piece of paper or any other object that is stuck in the path.
  • Reconnect the power cord and turn on the printer.
http://www.fixya.com/support/t6088190-hp_7400_displays

May 08, 2010 | HP Officejet Pro 850 InkJet Printer

2 Answers

Carriage jam - Turn machine on, get carriage jam message, however the carriage can move freely if moved by hand. If I close and hit enter, carriage sounds like it's moving, then I get the error message...


Sorry about the B.S., you can move the carriage by hand, and all you need is to clean the encoder strip that runs across behind the carriage assembly. You can wipe the strip gently with an alcohol swab or a Q-tip moist with alcohol. The bars on that strip tell the carriage where it is and grease or ink on it will give the carriage jam error. No calibration necessary after moving the head or cleaning the strip.

Jan 07, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Carriage jam on hp photosmart printer


The print carriage may get stuck on either side or in the middle of the printer. The Carriage Jam: Open Door, clear carriage jam, and then press OK to continue error message may display on the front panel of the all-in-one.

Solution
The print carriage is the device which contains the print head and moves left to right during printing.
Figure 1: Carriage Assembly

To resolve this issue, follow the steps below in the order presented.

Step one: Print a Self Test

Follow the steps below:
1. Press the Setup button.
2. Select Print Report and press OK .
3. The self-test page should print. If it prints a test page, there is no need to follow the remaining steps, as the error message may be false. Make sure the printer now prints from the computer (if installed on one). If it does not print, proceed to the step two.

Step two: Clear the paper path

Follow the steps below to clear the printer of any jammed paper and reset the printer.
1. Leave the printer on and then disconnect the power cable and the USB or Ethernet cable from the back of the printer. Do not reconnect them until instructed to later.

NOTE: Make sure the printer is on before disconnecting the power cord. Failure to disconnect the power cord from the rear of the unit can cause damage when removing jammed paper.

2. Open the top access door.

Figure 2: Opening the top access door

3. Make note of where the carriage is stuck and look for jammed paper. A paper jam can cause the error message and the carriage stall. Some paper may be jammed in different locations than those shown in the photos below.

Figure 3: Paper jammed on the left side

Figure 4: Top view of paper jammed on the left side

Figure 5: Paper jammed on the right side

Figure 6: Top view of paper jammed on the right side

NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the unit.

If the carriage is stuck on the right side:
a. Check for any paper or object that may be restricting the carriage.
b. Move carriage all the way to the left side.
c. Check the paper path all the way to the right side and remove any paper still in the printer.

If the carriage is stuck on the left side:
d. Check for any paper or object that may be restricting the carriage.
e. Move carriage all the way to the right side.
f. Check the paper path all the way to the left side and remove any paper still in the printer.

If the carriage is stuck in the middle:
g. Check for any paper or object that may be restricting the carriage.
h. Move carriage all the way to the left side.
i. Check the paper path all the way to the right side and remove any paper still in the printer.
j. Move carriage all the way to the right side.
k. Check the paper path all the way to the left side and remove any paper still in the printer.
4. Remove the rear access door or duplexer (if installed) from the back of the printer.
5. Check for and remove any paper still in the printer.
6. Replace the rear access door, and close the top access door.
7. Reconnect only the power cable. If the printer does not automatically turn on, press the Power button.

NOTE: The printer may go through a warm-up period of up to two minutes. Lights may flash and the carriage may move. Wait until this warm-up period is complete before going to the next step.

8. If the Power light is on steady, print a self-test page as done in Step one.

If the Power light is not on steady and the carriage is still in a stalled position, proceed to the next step.

Step three: Plug the printer directly into a wall outlet

Verify that the printer is properly connected to a suitable power source by following the instructions below.
1. Verify that the computer and the printer have a three-prong power plug.
2. Remove the printer cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
3. Try the print job again to see if this step resolved the issue.

NOTE: If the printer prints when plugged directly into a wall outlet while disconnected from any power strips or surge suppressors, the power strip or surge suppressor may not be allowing sufficient voltage to reach the product.

4. If this did not resolve the issue, proceed to the next step.

Step four: Service the product

If you have completed all of the steps listed above and are still experiencing a problem, service your product.hope this helps

Jan 05, 2009 | HP Office Equipment & Supplies

1 Answer

Ink carriage will not move


Try moving the carriage back to the left again and see if that helps.

Thanks and please take a moment to rate as fixya.

Nov 10, 2008 | HP DeskJet 1200c InkJet Printer

1 Answer

Carriage Jam


Step one: Print a self-test report Follow the steps below:
  1. Press the Power button to turn on the product.
  2. Press Setup on the product control panel.
  3. Press the right arrow button until Print Report displays on the control panel display, and then press OK . The self-test report prints.
  4. Analyze the results:
    • If the product prints a self-test report, there is no need to follow the remaining steps, because the error message might be false. Try to print something from the computer.
    • If the product does not print a self-test report, proceed to the next step.
Step two: Clear the paper path Follow the steps below to clear the product of any jammed paper.
  1. Make sure the product is on, and then disconnect the power cord and the USB or Ethernet cable from the back of the product. Do not reconnect them until instructed to later. NOTE: Make sure the product is on before disconnecting the power cord. Failure to disconnect the power cord from the product can cause damage when removing jammed paper.
  2. Open the top access door by lifting from the front center of the product until the door locks into place. Figure 1: Opening the top access door c00786115.gif
  3. Note where the carriage is stuck and look for jammed paper. NOTE: The carriage is the device that contains the printhead and moves left to right during printing. A paper jam can cause the error message and the carriage stall. Paper might be jammed in different locations and might cause the carriage to be stuck in the middle of the product or on the right or left side.
  4. Remove any jammed paper. NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the product. Follow these instructions if the carriage is stuck on the right side or the left side of the product:
    1. Check for and remove any paper or object that might be restricting the carriage.
    2. Manually move the carriage to the opposite side of the product.
    3. Check the paper path all the way to the side on which the carriage was initially stuck. Remove any paper along the path.
    Follow these instructions if the carriage is stuck in the middle of the product:
    1. Check for and remove any paper or object that might be restricting the carriage.
    2. Manually move the carriage all the way to the left side of the product.
    3. Check the paper path all the way to the right side and remove any paper along the path.
    4. Manually move the carriage all the way to the right side of the product.
    5. Check the paper path all the way to the left side and remove any paper along the path.
  5. Remove the rear access door or duplexer (if installed) from the back of the product. To remove, press in the tabs on the left and right side, and pull it away from the product.
  6. Check for and remove any paper still in the product.
  7. Replace the rear access door or duplexer, and then close the top access door.
  8. Reconnect only the power cord (do not connect the USB or Ethernet cables at this time). If the product does not automatically turn on, press the Power button. NOTE: The product might go through a warm-up period of up to two minutes. Lights might flash and the carriage might move. Wait until the warm-up period is complete before going to the next step.
  9. Check the power light.
    • If the power light is on, reconnect the USB or Ethernet cable to the product, and then print a self-test report as done in Step one.
    • If the power light is blinking or not on and the carriage is still stuck, reconnect the USB or Ethernet cable to the product, and then proceed to Step three.
Step three: Plug the All-in-One directly into a wall outlet Use these steps to make sure the product is properly connected to a suitable power source.
  1. Make sure the computer and the product have a three-prong power plug.
  2. Remove the product power cord from any power strips or surge suppressors, and then plug it directly into a grounded wall outlet.
  3. Try the print job again to see if this step resolved the issue. NOTE: If the product prints when plugged directly into a wall outlet while disconnected from any power strips or surge suppressors, the power strip or surge suppressor might not be allowing sufficient voltage to reach the product. If this did not resolve the issue, proceed to the next step.
Step four: Service the All-in-One If you have completed all the steps listed above and are still experiencing a problem, service the product.

Nov 04, 2008 | HP Photosmart 3210 Printer

1 Answer

Printer jam


I think you should bring the printer to have Hp check it out. If you think you can fix it, probability is that there is something snagging the inkjet carriage that is preventing it from printing. This is not unusual for HP printers. We have had 2 HP's that did this. We didn't fix it but sent it to Hp who replaced them. The problem was mechanical failure where one of their component broke off and caused the carriage to get stuck. Hope this helps.

Jul 24, 2008 | HP Photosmart 2410 All-In-One InkJet...

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