Question about Logitech Cordless Desktop MX 3000 Keyboard/Mouse

2 Answers

Keyboard wont respond


My batteries are new, everything is connected and my keyboard keep stopping to respond (can't type anything) and then starts again, stops again.. Can anyone help?

Thank you.

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Keyboard wont respond

Often this is simply because the radio link between the receiver and the mouse/keyboard has been broken. Some possible reasons for this are: flat batteries, insertion of new batteries, connector to the computer removed, etc.
In the first instance, you should restore the Logitech devices to a defined status (reset). To reset the device:
Remove the batteries from the mouse/keyboard for approximately ½ hour.
Press and hold the "Connect" button on the receiver for 15-20 seconds. Make sure that the receiver is connected, the PC is switched on and that there are no batteries in the devices. After resetting, insert new batteries and restore the connection as follows:

  1. Press and hold the "Connect" button on the receiver for 1-2 seconds.
  2. Then immediately press the "Connect" button on the bottom of the mouse (locate this button before you start, all cordless mice have a "Connect" button)
  3. Move the mouse around to check that the connection is working correctly
  4. Press and hold the "Connect" button on the receiver again for 1-2 seconds.
  5. Then immediately press the "Connect" button on the bottom of the keyboard (locate this button before you start, all cordless keyboards have a "Connect" button)
  6. Use the keyboard to check that the connection is working correctly
  7. Both devices should now be working correctly
If one or both of these devices is still not working, try them on another compatible PC system to ensure that the fault does not lie with your PC system.

Posted on Jan 14, 2008

Re: Keyboard wont respond

One solution given was to remove the batteries (if you had to replace them) then keep rattling upon the keyboard until all the capicitors are empty, (just ratlle for 2 / 3 minutes) then reinsert the batteries and try again if you can connect.
If you remove the batteries the capicitors are still loaded and this sometimes can cause detection problems when renewed batteries or it can cause the "Battery low" message not being reset.

Posted on Dec 02, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Wireless keyboard wont do anything

If the Bluetooth keyboard is not responding try to do the following:

1. Change batteries
2. Go to control panel
3. Click Bluetooth Icon
4. Delete the Bluetooth Keyboard
5. Click on Add new wireless device
6. Press the pairing device on the keyboard
7. Bluetooth keyboard will be detected
8. Follow the onscreen instructions

Hope this helps, Tried it several times and it works perfectly

Dec 15, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Keyboard stopped working. Changed batteries and

Does ther del have an external remote module that is connecter to the computer where a standard mouse and b connects. see if the connection is there anything here is possible

Jul 27, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Mouse and keyboard aren't working

have you tried downloading a newer driver for your computer? you might have to find drivers for both the mouse and your key board. make sure your numlocks is on for the keyboard to work, and make sure that in your control panel under hardware and sound check their for your mouse connections.

Jan 24, 2009 | Logitech Cordless iTouch Keyboard/Cordless...

1 Answer

My Acer Keyboard wont respond when i press the key's

A few days ago my acer laptop aspire 1640z , began to behave slower than usual when typing on the keyboard. At first I thought it was a virus, I did all the necessary scans and found none.
I then thought it might be the Keyboard driver, but it wasn’t.
I went into safe mode by keeping F8 down when you start the computer and select the directory service restore mode, which resets certain applications back to its original state. I found that my internet AOL connection and explore and fire fox would not connect to the net. Make sure you have a disk for AOL or setup file for fire fox saved, to reinstall the software. This seemed to work a bit but by accident, I remove the battery from my laptop and kept the power cord connect and Wow! it works even faster than before.
I have also notice that my battery does not hold a charge anymore. My theory is that because the battery is in critical status when connected to laptop…. (Even though the power cord is connected), the computer thinks that its going to run out of power and wants to go into hibernation mode which slows everything down including typing on the keyboard.
So before you try the safe mode option, remove the battery and use only the power cord cable and see if this solves the problem. Mine is running fine again ,but when I put battery back it slows down again. I read on the net its affecting only Acer Laptops, probably because the way the power settings software is set up for the Acers.

Stephen P

Oct 25, 2008 | Acer 90.46907.001 Keyboard

1 Answer

Dell Wireless Keyboard stopped responding, please help.

The keyboard should have a button underneath it. Press the button on the usb controller first and then the button on the keyboard. Repeat a few times to see if it connects. If you are still having trouble try another set of batteries as some batteries are not designed for wireless products.

Aug 15, 2008 | Dell Wireless Keyboard Optical Mouse w0147

2 Answers

Logitech wireless keyboard doesn't respond

Ok, try this. Remove the batteries from the keyboard, just type anything randomly for about a minute on the k/b keys (doesnt have to make sense) Just press as many keys as you can. This will discharge the capacitors and reset the k/b. Reinsert the batteries, making sure they are in the correct alignment (try to use new batteries if you can) and connect to reciever. Press the connect button on receiver first, and then press the connect button under the keyboard.

If that still doesn't work, then your keyboard is most likely defective. Make sure you have reinstalled the k/b software first from Logitech..

May 28, 2008 | Logitech Cordless Desktop EX110

1 Answer

Mouse not responding

Are the batteries good?

Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

May 24, 2008 | Kensington Comfort Type Wireless Optical...

2 Answers

Keyboard not responding

Solution. My wireles keyboard stopped working except for the F-Lock key, the Media key and the sleep key. It wasn't batteries, even though I tried, communication was there because the above keys were working. Remove the batteries from your keyboard and let it sit for about 10 minutes. Press the red connect button a few times and other various keys every few minutes during that time. This may be the whole "capacitor discharge" trick, but I tired that with someone elses instructions and my keyboard did not work after 2 minutes of key pressing. I think it just needed more time to clear out the secure settings. Good luck, I was about to trash this keyboard until I tried again

Nov 26, 2007 | Elite Logitech Media Keyboard(KB9675590403

1 Answer

Keyboard does not respond

open your iTouch configuration dialog box, cordless
tab, press connect, press connect button under keyboard.
should work. i have to do that every time i boot up...don't
know why...

Nov 11, 2007 | Logitech Cordless MX Duo 967300-0403...

Not finding what you are looking for?
Logitech Cordless Desktop MX 3000 Keyboard/Mouse Logo

566 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Keyboards & Mice Experts

micky dee

Level 3 Expert

2602 Answers


Level 3 Expert

18257 Answers


Level 3 Expert

1061 Answers

Are you a Logitech Keyboard and Mice Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides