Screen is locked and can not unlock it on the
so sorry to hear this.. and i heard it way to often lately. I had to return 2 g2 myself and im pretty darn good at what i do..see the photos for laughs.
U can try the soft key reset and hard reset and SDK apps..but little fixed this and trio was not very helpful.
I will send u some links to try and if u need to return it these will help
http://youtu.be/y6ke2s9vqIo
keep me posted ok
chad man
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