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Cannon sx100: displays lens error, restart camera

Cannon sx100: displays lens error, restart camera. Replaced batteries,no change.

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If your lens received impact damage it will need to be replaced. This is about a $150 bill at Canon. One thing that can happen is the flex cables that attach the lens to the camera system board may have come loose. You will have to have the camera opened by a qualified tech to see if this may be a solution.

Posted on Jul 02, 2009

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My lens is stuck open, camera says lens error, restart camera. but it won't restart. pushed on/off button, changed batteries, switch modes no luck. any ideas?


There's some grit or dust in the lens/zoom mechanism.

Probably needs dismantling to clear. If you go to a repairer, get a quote first and check the value of your camera, make sure its an economically viable repair.

Apr 01, 2010 | Canon PowerShot SX100 IS Digital Camera

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Cannon powershot SD1100 IS it displays the


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here are some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, or if repair costs close to the value of the camera, they're worth a try.

Nov 24, 2009 | Canon PowerShot S410 / IXUS 430 Digital...

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Canon PowerShot SX100 IS


My Canon Power Shot SX100 IS says lens error. restart camera. Help

Aug 24, 2009 | Canon PowerShot SX100 IS Digital Camera

1 Answer

I keep gettin lens error restart camera on my canon powershot sx100 and the lens wont retract. I have turned it on and off several times now. Is there anything i can do to get it working again?


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Jul 21, 2009 | Canon PowerShot SX100 IS Digital Camera

1 Answer

Have a Canon Power Shot SX100 IS...Lens error, restart camera... I have changed the batteries, etc., however, the lens will not "colaspe"... PLEASE HELP!!! Thank you...



If the lens does not extend/retract when the camera is powered on, then lens assembly is damaged.

Unfortunately, such Canon SX100 (and the SX110 too) has a very fragile lens assembly, and it's damaged very easily. Most of the times the internal gears, the plastic post guides and the motor are damaged at the same time, so the only solutio is to replace the whole lens assembly.

The lens replacement requires a qualified camera repair technician, unless you want to try in repair it yourself, which requires tools (scredrivers, soldering iron, desoldering tool, magnifier glass with light, etc).

Best regards,

Jun 27, 2009 | Canon IXUS V2 Digital Camera

2 Answers

"Lens error - restart camera" message, but won't restart


I just had the same issue when one of my children drop the camera. I'm not wanting to break anyone's camera but I was able to open the lens cover and pull the lens out and then turning it on it retracted and worked just like it should.

Apr 19, 2009 | Canon PowerShot SX100 IS Digital Camera

5 Answers

Lens error,restart camera


take your finger and slide it inside the lens and pull it out slightly, not all the way but enough that it moves. then hit the power button and it should work fine after that. good luck!

Nov 23, 2008 | Canon PowerShot SX100 IS Digital Camera

1 Answer

Lens error


sir,problum is ur lens unit,some mechanical or dislocations,gears this is repairable u try ur local service center

Apr 11, 2008 | Canon PowerShot SX100 IS Digital Camera

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