Hi
Going to resurrect this old thread as my experience may be of some use.
My HP 7520 kept coming up with error 0x610000f6.
You could hear the carriage moving and clunking as it hit the end stops.
Thought it was probably the encoder strip or sensor took the printer apart and cleaned / checked both looked ok. reassembled the printer still no joy.
As I had the sides off the printer I noticed that the ink catch / cleaning tray seemed to not want to move (mentioned in post above).
with the side off the printer it is easy to move the tray. After a bit of wiggling the printer booted up ok.
It still errors every now and then but again a bit of fiddling sorts it out until next time.
I should strip it down and find the problem but as the whole ink trak is filthy I cant be bothered.
Maybe if it gets worse I will if I do I will post some pictures.
Here is what you need to do to check the ink tray:
Open the lid as if you were going to change cartridges. Does the carnage move freely? If not then you probably have a different problem.
On the right hand side (opposite the screen) there are two torx screws you can now see under where the lid was.
Remove these.
Remove the ridged plastic band that runs around the bottom right hand side of the printer.Start at the front lever the top left hand corner out with a small screwdriver. Whilst holding this out slide the front section to the right. Once this has unclipped pull the whole ribbed piece of plastic forward. Now the ribbed plastic band should come away.
Remove the side panel that the two screws held in place.
Now you can see into the printer.
Close lid and turn on and look and see what happens. If the carriage moves from side to side and hits the end stop on the open side of the printer but the small white gear under the ink tray does not move then it is jammed as mine was.
Turn off printer. Open lid again. move carriage out of way.
Put some disposable gloves on. Where the carriage stops on the right had side it pushes a small lever. Push this with one hand with the other hand gently move the ink catch tray back and forth.
Once it is moving ok pus back to back position.
Close lid power on. Hopefully that will sort it out?
Spent ages looking on the internet for a solution this thread was the closest I found, amongst all the HP junk telling me I had a paper jam. Hope this is of use to someone.
SOURCE: error - carriage jam message
My Photosmart 2610 just started having this same problem today. As many of you have done, I also went to the hp support website and tried just about everything. Finally I discovered the answer to my problem on my own. Here's what I did (you might want to have a wet rag handy to wipe the ink off your fingers):
1) With the printer on, I pressed "okay" to clear the error message. You should immediately hear the sound of the carriage (the contraption that holds the cartridges) moving inside.
2) Open the print cartridge access door (the main access point for the cartridges) and confirm that the carriage is indeed moving.
If the carriage won't move at all, I'm not sure that this solution will help you. However, if the carriage moves from side to side after you press "okay", please read on.
3) This is unorthodox, so bear with me: when the carriage moves away from it's "resting place" (in my printer it's on the right hand side) and is near the center of the printer, unplug the power cord from the printer. The purpose of this is to free up the undercarriage (which was the part that actually was jammed on my printer).
4) Ensure that the carriage moves freely from left to right and right to left by pushing gently on its sides.
5) Move the carriage to left side of the printer so you have room to access the undercarriage.
6) It might be helpful to have a flashlight or some other light targeting the undercarriage for this next part. If you look directly underneath the undercarriage, you should see a foam/spongy product resting in the base of the printer. The purpose of the sponge is to absorb any ink that escapes from the cartridges. Herein lies the problem: over time, as the undercarriage adjusts to enable the carriage and its cartridges to do their work, the undercarriage gets caught on the inky sponge. Note that the undercarriage is fragile, but is moveable by gently pushing it toward the front or back of the printer.
7) Adjust the undercarriage so you can see the sponge and the "axel" (for lack of a better term) that turns to move the undercarriage forward and back. It may take some detective work, but you should be able to determine where the sponge is supposed to lie. Your goal here is to push the sponge down as far as it will go so that it won't obstruct the movements of the undercarriage.
8) On my printer, there was also a small amount of sponge wrapped around the "axel" that prevented it from moving smoothly. I unwrapped it and double-checked that nothing else was obstructing movement.
9) Final step: leave everything where you moved it, shut the lid, and plug it back in. A little prayer never hurts either. Good luck! AIM ID if you need more help: GnarlyVeaux
SOURCE: Printer Carriage Violently Slams Back and Forth
The encoder strip is out of it's way, or is removed...
SOURCE: HP C4180 says carriage jam but no jam and tried everything
uninstall your printer and then reinstall
SOURCE: carriage jam issues on hp printer
So sorry to hear that you are having issues with your C4385 printer. HP's
All-In-One printers seem to be very touchy when it comes to carriage
jams, and mine is no exception. They are usually caused by little bits
of paper left over from a previous jam, so you just have to work out
where to find them. HP produced a page with diagrams to help people
find them. Please click here to access their solution page.
Hope this helps!
SOURCE: carriage jam
Sorry about the B.S., you can move the carriage by hand, and all you need is to clean the encoder strip that runs across behind the carriage assembly. You can wipe the strip gently with an alcohol swab or a Q-tip moist with alcohol. The bars on that strip tell the carriage where it is and grease or ink on it will give the carriage jam error. No calibration necessary after moving the head or cleaning the strip.
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