Question about HTC Touch Pro Smartphone

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Htc touch pro keeps showing unknown

Everytime I call someone it shows unknown and alot of people dont answer my calls because of it. how do I take that off and fix it?????

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Click on Start >> Settings >> Phone. Select Services and select "Caller ID" and tap "Get Settings" Select Everyone and tap Ok, now check.

Posted on Jul 02, 2009

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1 Answer

Calls come in as unknown


check the memory for virus, and if you dont have an anti-virus install one ASAP

Sep 28, 2009 | HTC G1

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HTC touch pro frequently requires reset


HTC Touch Pro is a joke. My HTC Mogul quit working after a year's worth of light use in August 2009. I stupidly chose to upgrade to the HTC Touch Pro. The first one I had, the keyboard quit working with 6 weeks (unfortunately for me, not in Sprint's 30 trade in period!). I had also had issues with the screen freezing off and on, and not being able to answer calls half the time. Don't even get me started on the camera lag, the not being able to hear who is calling me due to poor ear speaker, etc, etc.

So, I called Sprint, and they replaced it with a "refurbished" model. No battery included, just a phone in a bag in a UPS box. I got my number transferred over to it, got all my info transferred over to the "new" Touch Pro. Within two hours, the phone locked down - completely froze. Tried soft reset - NOTHING. Took the battery out for a few minutes. Resolved the issue temporarily. Within an hour it had done it again. By the sixth lock down in less than 24 hours, the phone stayed that way for 2 hours straight. As I type this, two days in to having the phone, I am now up to eleven different times this phone has froze up.

I called Sprint, asked them to please replace this piece of ****. They so nicely offered to replace it with yet another HTC Touch Pro. I asked them if it was at all possible to replace it with a comparable phone from another manufacturer. The answer? NO. It seems it is their policy that they have to replace a phone at least THREE seperate times before they will even consider replacing it with another brand. So, I wrote to every executive e-mail address I could find. I was finally contacted by a "V.I.P. Analyst" with
"Sprint Executive & Regulatory Services" through my e-mail. She told my wife she's been leaving me voicemails on my phone. Funny, I don't even show a missed call on the phone. Unknown as to the voicemails, because the phone won't unfreeze for long enough for me to check them!

Anyway, my wife explained that I was totally unsatisfied by the Touch Pro, and again asked for it to be replaced with a comparable phone from a different brand, as I need a phone that is reliable for business use. Amazingly, she was told no. She explained, again, that we have been with Sprint for five years, and carry five lines with them, spending an average amount of $4200 a year on their services alone. She told her she could "understand your frustration, but the contract you "signed" says that they are only a service provider and are in no way responsible for the devices." The best they can do is replace it with another Touch Pro, as they have no record of having problems with this device. My wife told her to check some of the internet forums and tech reviews. The response? She can "appreciate that people are blogging about it, but again, Sprint has no known issues with this particular device." Funny, I can read through this one site alone and see that SEVERAL Sprint customers have issues with the Touch Pro.

I'm still trying to get something done through Sprint, as overall, they are a great company to be with. I just can't believe they would be willing to lose a five year customer over a piece of **** like the Touch Pro!

My recommendation on the HTC Touch Pro? STAY AWAY, STAY VERY FAR AWAY!!!

Sep 26, 2009 | HTC Touch Pro Smartphone

1 Answer

HTC DIAMOND NO NAME WHEN CALLING


Unknown calling is often reffered to caller who's using VOIP with CLIR, ie. internet calling service with caller id restriction.

Jun 10, 2009 | HTC Touch Diamond2 Smartphone

1 Answer

Can't play java on my htc touch hd


In general WinMo doesn't support Java. You need application called Esmertec JBed which will run JAVA on your device.

May 07, 2009 | HTC Touch HD Smartphone

1 Answer

Touch pro screen blank


first try this

hard rest factory default settings = when ur set is switched off press both buttons call and end key and then press power button on upside of pda for like 5 sec screen will appear asking to format all data take out ur card if u dont want to format that now confirm by pressing the centre action button in 4 side joystick and go

if ur pda boot normally after reset procedure it will take some time to boot dont panic if it is ok then good luck

if it doesnt help then then go to www.htc.com and upgrade ur ROM

Pls rate me FIXYA if it helps

Mar 14, 2009 | HTC Touch P3450 Smartphone

1 Answer

Phone doesn't ring for an incoming call


pls reset ur device for some reason the call handling software has been corrupted dont worry just backup ur data and reset the device as follows

hard rest factory default settings = when ur set is switched off press both buttons call and end key and then press power button on upside of pda for like 5 sec screen will appear asking to format all data take out ur card if u dont want to format that now confirm by pressing the centre action button in 4 side joystick and go

if not solved then go to www.htc.com for latest Rom update download and update backup ur data first


pls rate me fixya if i solved ur problem

Feb 28, 2009 | HTC P4350 Smartphone

6 Answers

Phone doesn't ring for an incoming call


try installing this Hotfix
http://www.htc.com/us/SupportDownload.aspx?p_id=88&cat=0&dl_id=101

Hot fix for resolving ring tone and system sound loss problem in HTC Touch Date: 2008-08-28     CategoryHotfix 
In some cases, there may not be any ring tone and system sounds on the HTC Touch when the device has not been soft reset after a few weeks of usage. Performing a soft reset will resolve this problem. You can also download this hot fix and install it on your device to prevent this problem from reoccurring. 

May 26, 2008 | HTC Touch P3450 Smartphone

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