Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Error 388 keeps coming up

I only get this error when I try to fax long distance---not sure why...any ideas

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The local machine has originated a fax session and detected a remote fax machine but has been unable to detect any T30 frames. If the machine is in V.17 mode, it is likely the connection has been interrupted. In V.34 mode is also possible for this error to occur due to compatibility problems with certain machines and/or line conditions.

Solution:

1. Reattempt the fax transmission at a different time when telephone line conditions have improved.

2. Disable V.34 on the local machine and attempt the transmission using the V.17 mode. ( See error 227 for changing to a slower speed or disabling V.34 .)

http://h20000.www2.hp.com/bizsupport/Tec... Source(s): http://h20000.www2.hp.com/bizsupport/Tec... just try this out buddy

Posted on Jul 02, 2009

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Hp laser jet m1536dnf MFP won't send fax comm error 388


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I have a HP Photosmart All-in-One series C7200. I keep getting an error message saying "Image on Fax Teport is set to Off". Error 388. The proble occurs when we try & send long distance. What should I...


Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

to check the error codes and there solution
click on the following link Hope you its satisfactory

ERROR CODES C7200 Series

http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu02549&cc=us&lc=en&dlc=en&product=3382185#Error386



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Receiving error 388. Can receive faxes but won't connect with other fax machines when trying to send


Hi,

The reason for the error code:
4e5e48b.jpg Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Please Click here and follow the instructions to resolve the issue.

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1 Answer

When trying to fax connects ok but comes back failed error 388


A list of HP aio error codes:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

You could try running the Fax test. Press setup > Tool> Run Fax test.

This will give you instructions about what you need to check and what you need to do if it failed on some of the tests.

Then try to send a fax to the HP fax test server detailed below:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00259105&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

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1 Answer

What is error 388


there is not error code for the OfficeJet 4315. however, there are similar code for other Hp printer.
error "388" is lised as unable to detect T30 frames. in other words, the machine fail to establish comparable connection. this can be the machine trying to send out fax in high speed, or the phone line problem.
consult the user manul how to set a lower transmission rate, or try to send the fax at a differnt time of the day . If that still give you problem, please call the phone company and have they look a the phone line.

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Error 388 is for telephone line conditions being bad, have you called your telephone company and head you telephone line checked...?
If not please have it checked.

For more details on the error message check the link bellow with Error codes any their reasons:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&lc=en&dlc=en&product=79477

Good Luck

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We had the exact same problem. Static on the line. We had the cable company check and sure enough our digital modem for the phone line was bad. The new replacement fixed the problem instantly.

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Error Codes


Hi Sir
this is very common error that happens in fax
i am sending a link which has all the things of hp
please follow that arcticle it is going to resolve the issue for you

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&dlc=en&docname=bpu02549

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1 Answer

Fax


error code 388 says :-
Unable to complete the handshake.

*Try to send the fax at a different time when telephone line conditions have improved.

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