Question about Brother HL-2040 Laser Printer

1 Answer

The paper doesn't pick-up when it goes to print. That is pretty much it. I here it come on and it goes through its little routine but from the sound I can tell it is not picking up the paper. I've been able to shut off the printer a couple of times and get it to do a couple of pages but that is it.

Posted by on

  • ekrubmeg Dec 05, 2009

    I already tried that, it is suggested in manual or troubleshooting, I can't say that it didn't help but it certainly didn't cure the problem. If I use the external paper feed, there is a 50 50 chance the next time it won't pick up from the paper bin.



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 175 Answers

If you can pull the paper drawer out and reach your hand up where the feed rollers turn and grab the paper, you can use a damp cloth or rag (water) DAMP, not wet. scrub the rollers and that may help with the feeding issues.

Posted on Jul 02, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have a lexmark z715 printer connected to windows xp. recently it stopped printing. the paper moves and the machine makes sounds similar to printing, but it doesn't print. i think the sound is s

Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer than replace the print head.

Feb 23, 2013 | Lexmark Z715 InkJet Printer

1 Answer

Paper doesn't get pulled in when trying to print. only right side goes in a little bit and then get message that there is no paper

Most likley a dirty pick up roller Remove the paper and with a damp cloth, clean the main pick roller with a side to side motion. Also check on the left side for debris that could be impeding the paper path (previous jam torn out incomplete)

Jan 03, 2011 | Office Equipment & Supplies

1 Answer says chek print cartridge..they are

Run the clean printhead routine from within your printer software

Sep 27, 2009 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

HP Deskjet 1200c will not feed paper. Fails to pick up paper from tray. If force pickup by hand can get it to start printing but moves paper in wrong direction as as positions for printing. Does not...


This sounds like a problem with the paper pick up rollers. I would suggest cleaning the rollers with a little isopropyl alcohol. Please make sure the machine is turned off when doing the cleaning. Let the rollers dry for a few minutes. If this does not work, The rollers would probably have to be replaced.

I’m happy to help further over the phone at

Aug 28, 2009 | HP DeskJet 1200c InkJet Printer

1 Answer

When the printer starts take accept the paper for printing, the paper goes towards one side, which jams the printer and crumples the paper. can this problem be fixed or will i need a new one? thanks

first of all clean very well the pick up, then adjust the paper correctly, if doesn't work yet take a look under the printer, by pick ups side, may have a little piece to adjust the paper when it were pull, check if it is ok and if it has a spring.

Aug 13, 2009 | Office Equipment & Supplies

2 Answers

Printer won't accept Card Stock

Nothing to adjust feed mechanics. If it's temporaly print, you must feeed paper 1 by 1, and when printer grab paper, push paper by hand. If it's routine print, you can adjust the pick up rubber at paper feedr mechanic. Add double tape ( 1 mm, soft) below top rubber. I have done it, and printer can grab/feed paper up to 350 grams.

Jun 29, 2009 | Epson Stylus CX5400 All-In-One InkJet...

1 Answer

My HP won't print on the paper

print head blockage? the hp toolbox should have a print head clean routine

either that or the cartridge is out and is being misreported. or its dried up

Jan 12, 2009 | Brother HL-2040 Laser Printer

2 Answers

The printer won't print.

problem with the pick up clean the pick up rubbers and something sucking in side can you tell me any folding end of the paper
let me know

Nov 09, 2017 | HP PSC 2510 All-In-One InkJet Printer

Not finding what you are looking for?
Brother HL-2040 Laser Printer Logo

183 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers


Level 3 Expert

379 Answers


Level 3 Expert

838 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides