One of these washer screw fixings has gone into toilet back and its not accessible
SOURCE: I cannot tighten the toilet seat on my kohler 3386
Give Kohler a call AFTER you read the instructions thoroughly. Good Luck, seriously.
SOURCE: loose toilet seat
If the screws don't tighten the either the screw threads are stripped or the attachment nut is stripped. Take the screw and nut to any hmoe repair center and get new ones. remember don't over-tighten then screws as this will crack the unit.
SOURCE: toilet seat
Here's what I did. Unscrew them as much as possible. Then I used a bolt cutter and hacksaw to cut away as much of the plastic seat holders as possible. I could then remove most of the seat, and get better access to the screws. I then raised the loose screws enough to cut them with a bolt cutter. Soft screws cut easily. The screw heads are now out. Now, tap down on the screw/anchor and it falls into the bowl. It will stay there. The remaining problem is that you need anchors to secure the new toilet seat. Kohler wants $50. I have a usable but loose seat. Never again-Kohler.
I strongly recommend using a boltcutter. A hacksaw will tear up the bowl.
SOURCE: How do I replace the toilet seat on a Kohler
I repaied one of these laast week and it had the Plastic nuts in between the webbing on the seat where the lid connects I believe You remove the plastic cap with a knife and use a flat tip screw driver to remove the screws and replace the seat.
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