Hai, you problem will be solved after unlocking your phone. you can get unlock code from the telecom service provider which you are belonging to or you can get unlock code from online unlocking service providers. You can get trusted unlocking service at Mobile-Unlocker.com
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You can do a Hard Reset which will reset your phone to its original
factory settings. Any applications or personal data you put on the
phone since owning will be lost. You can recover personal file if you
have backed them up, of if you have License 'Key' numbers you got when
you purchase them. Some App suppliers will have you an record and will
email your Lic # if your email has not changed since purchase.
To Hard Reset, turn off your phone and then turn it back own while
holding down both left and right soft keys till you get a screen asking
if you want to Reset it. Another Hard Reset method, if you can get to
Start Menu/Accessories folder when phone is powered, is choose Clear
Storage and clear the storage. This may not work on some phone models,
but note this method will also reset your phone to 'as purchased'
state, with all stuff you added since removed.
Note a Soft Reset is the same thing as just turning phone off then back
on as normal. It does nothing but re-power your phone, but a Hard Reset
recovers your phone operating system from phones MFG ROM and resets it
back to original as purchased state.
Time to by a used working cheap replacement on ebay. You can buy it unlocked to work on any carrier, or unlock it for free from software available on the internet, or buy an IEMI Unlock code on ebay for about $8,
Look on the upper Icon Bar.In the very center you should see an Icon indicating what data service your phone is connecting with. G for GPRS or E for EDGE, etc.
I assume you can make voice calls and SMS works? MSN is an IE internet email service. Check to see if you can browse the internet. If not, this may be a WAP network setup problem. Check with your carrier, or on google the internet on you PC for the correct data setting for your carrier. You SIM card has your carrier printed on it.
The puk code is sim card spesific it comes with the sim card when you get it or you can get it by calling your phone service provider of the sim card to get the puk code.
if you have entered the puk code wrong too many times you will make the sim card useless and you will have to contact your phone service provider for a new sim card, it will probably cost.
Do a Hard Reset by holding down and holding down both left and right soft keys when turning on phone, til you see the Reset screen. All apps and data you put on phone since new will be lost, but original mfg software will reinstall itself.