Question about Office Equipment & Supplies
You need to isolate the problem, please follow the steps below:
If you're using Windows XP or Vista:
1. Control Panel > Printers and Faxes or Printers (for Vista)
2. Make sure that the printer is set as the default printer.
3. Check the status of the printer and make sure that it is 'Ready'.
4. Right-click the printer icon and then go to the Properties.
5. Click on 'Ports' tab and select USB001 Virtual Printer Port
5. Click on Apply and be sure that the printer name would appear right-next to the Virtual Printer Port after hitting Apply. Then click OK.
6. Be sure that there are no pending documents on the queue.
7. Try to print.
If you get the same problem, go back to the printer properties and then select other USB00...Virtual Printer Ports.
You may also download the driver for free in the link below:
Hope these helps and have a great day!
If that will not do help, uninstall/reinstall the printer driver.
Posted on Jul 02, 2009
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Posted on Jan 02, 2017
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