Question about SanDisk Sansa e260 MP3 Player
On turning the unit on it seems to freeze at the Sansa Logo and eventually goes to a dark screen ...if I touch a button it turns the screen on again but no progress booting up.
I hold off button for 10 secs+ and unit shuts off.
I repeat the process to the same results. ARGH!
I hard have used this unit and this is VERY disappointing.
What is happening?
Sounds like your music may have become corrupt.
You can follow these steps to erase and start anew.
Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.
Best of Luck.
Posted on Nov 10, 2007
Sometimes the sansa players take an extremely long time to build a database of the music when you put new music on the player.
Try turning it on and just letting it sit for an hour. Come back and see if the player works.
If that doesn't work, plug it into the computer and use the software that came with it to format the player. Load a small amount of music on it, and see if the player can play that.
Posted on Nov 09, 2007
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