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Frost Free means that it performs defrost cycles to keep the chiller plate or evaporator fins free of frost. Difficult to know where your frost is, but it can build up on anything this time of year. If your frost is on a part that provides the cooling, then it will need a service visit as the defrost timer is faulty.
here are lots of things that can cause cooling problems. One of the most common causes of poor cooling in a frost free refrigerator is a defrost system failure. In such a case one or the other compartment may appear to be keeping proper temperature but that too may change in a short period of time. The fridge compartment's temperature rise is usually (but not always) the first to be noticed. Frost" and "Ice"
There is a difference between "frost" (a white, snow-like substance) and "ice" (usually clear and solid). When referring to what is seen during an inspection, please keep this distinction in mind as the possible causes for each are often very different. The Defrost System
Inspecting the (usually rear) wall of the freezer compartment for a frost build up is necessary. (In the case of many GE top freezer models, check the freezer's bottom panel.) If there is a frost coating on it, it is often a sign of excessive frosting beneath it. Sometimes however the evaporator cover panel will actually need to be removed (see the illustration below) before an excessive frost build will visible.
The refrigeration system's evaporator (cooling) coil is usually in the freezer compartment. This evaporator will periodically frost over and have to be defrosted by means of a heating system. When the defrost heating system fails, the frost can accumulate to such a degree that airflow throughout the appliance is hampered. There may be just enough air circulation to cool the freezer section but that will eventually stop too.
Anytime there is ice buildup it will not cool. Was the door left open? If so that would cause ice buildup. If it wasn't left open and it is a frost free model you have a problem with the defrost circuit. Unplug it and Manually defrost it with items removed by using a hairdryer and towels to absorb water from defrosting Afterwards it will cool again .If the defrost circuit needs service the unit will continue to frost up. Usually in frost free models there is a heater that goes bad.
Normally when frost build up occurs it's because warmer outside air is getting into the freezer and the moisture from that warm air cools and condensates then freezes into frost or ice. You either have a bad seal like the other listing states try leveling the front a little higher than the back. Or you may have an issue with the defrost heater, thermostat or timer. Do you have a light that comes on from time to time? If so you have an auto defrost unit. If there is no light you may not have a frost free freezer which means you will have to remove the frost manually.
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Since you are getting frost in you frost free refrigerator, tell me that the defrost circuit has a problem. It is made of a defrost timer/module, defrost heater and defrost thermostat. What should happen is that the defrost timer should periodically turn off the compressor for about 30 minutes and turn power to the defrost heater via the thermostat. The heater is attached to the evaporator coil and melts any frost build up on those coils.
It sounds like the defrost circuit has not been working for a while because the ice build up is not allowing the air to circulate around the coils to cool the refrigerator. The typical failures to the defrost circuit are the defrost timer motor fails to advance, or the defrost heater burns out. Hope this helps you.
sounds like it should be a frost free unit what happens is they stop auto defrosting and the ice builds up in the freezer compartment where you cant see it leave it switched off to defrost it for a couple of days or take of the pannel inside the freezer so that you can see the ice build up defrost it replace pannel then switch back on but be warned it will happen again
Defected DEFROST HEATER can cause frost build up on the panel at the back of the freezer,and freezer stop cooling and ice frozen on unit so air could not flow to refrigerator side.Water will coming out caused of unbalanced freezing,and causing the flooding of water in the floor. You must change this defroster heater assembly so it will works normal again..