Please help.
1) It's quite possible that you received some malware on August 15 and that closed your account. If you do regular backups run one from August 14 or earlier. Before you do this copy any important files that you have received or created since the date of the backup. This includes any installation files that you have received since Aug. 14 since you will have to reinstall them. Run Malwarebytes-Anti-Malware (the free edition), Junkware Removal Tool (JRT) (donationware), and Roguekiller. Get them from https://www.Bleeping Computer.com. If you use ADWCleaner and you have the Yahoo toolbar it will delete that, but it's a great tool. Roguekiller and JRT are donationware - if they help you send them $5 or $10. You must use PayPal to do this. These developers worked awfully hard to write their original programs and subsequently to keep them up to date. They both helped me in a crisis and I sent them $10 each. You get paid to work, so should they.
2) If you don't create regular backups buy Acronis True Image Home and when your problem is cleared up install it and use its internal scheduler to take care of that problem. Ideally this should be done with a USB 3 port in your computer and a 2 terabytes USB 3 external hard drive. You can get a good one for around $100.
3) If you have no recent backups (a) you've just learned the same mistake that my brother did - don't be a newbie. (b) If you can get into your account go to settings and then write a very detailed but succinct question there. Either a non-Google pro or a Google Pro will have probably will have been queried problem and posted a solution to this problem.
(1) is the easiest solution if you have the backups. If not try Newegg and Amazon for an external hard drive, buy Acronis and get to work.
(2) is something that you should do if you don't have regular backups and that is for many reasons.
(3) may or may not get you somewhere.
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