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Speed touch modem problem.

I can't get a speed touch modem to work with my router. I have had it working befor. I tried installing the router with the instlation cd and it says that it can't detect the internet connection, even though all the lights say it is working. The modem works fine if it is directly connected to the pc but not when its connected to the router. Please help me.

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  • danner_16 Jul 01, 2009

    All the lights are green that are suspose to be.

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On routers most of the time you can see 5 RJ45(LAN Cable) ports. Four will be close together and one is more apart. On this port you need to connect the modem. And on the other port the computer , no matter which one. Check for the lights in front of the router. One will be the WAN connection and needs to be green. Amber color is no good.

Posted on Jul 01, 2009

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