I can't get a speed touch modem to work with my router. I have had it working befor. I tried installing the router with the instlation cd and it says that it can't detect the internet connection, even though all the lights say it is working. The modem works fine if it is directly connected to the pc but not when its connected to the router. Please help me.
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Re: speed touch modem problem.
On routers most of the time you can see 5 RJ45(LAN Cable) ports. Four will be close together and one is more apart. On this port you need to connect the modem. And on the other port the computer , no matter which one. Check for the lights in front of the router. One will be the WAN connection and needs to be green. Amber color is no good.
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The speed of your internet is determined by your service provider and their modem. If possible, connect directly to the modem to check the speed. If you suspect you D-Link router is not allowing you to get full internet speed, first a Hard Reboot of you Router and Modem.
If that did not solve the issue, try a known working LAN 5e cable between your modem and router. After you have established it is not a cable issue, do a factory reset.
I had an issue where my speed to the internet modem was fine, but the router LAN connections only provide a faction of the internet speed. After testing cables, etc I did a factory reset and it restored full connection speed on my router LAN ports.
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If you connect the computer directly to the modem, does it
If that works then the modem is working.
Now connect the computer to the router and the modem to the
You will need to open the set up page of the router to check
the settings of the router.
You can set up the router without the CD also.
It is very easy. Click Here for step by step instructions about how to set up
it's pretty easy to remedy... 1. turn off all computers including wi fi laptops... turn off routers, modem, wifi router as well. Here's the trick: Turn on your main router... the one that is plugged direct to your modem. turn this on before anything else... once it's booted up, turn on your modem... it will cycle up and find the first ip address which will be your router that was turned on previously... Then turn on all the other routers, wifi computers.... the main router should give all the other equipment their addresses automatically and you should have wireless working at that point...
Good luck... let me know if it gets you up and running.
Are you trying to set up router ? You can set up your router manually, without the CD. Make sure that your computer is able to go online directly through the modem. If your computer is able to go online through the modem, that means the modem is working fine. You will need to connect the computer to the router and the modem to the router. open the set up page of the router and change the settings of the router according to the ISP.
Try first to reset the router , since your have a new modem the router should be configure first to work with it, so after resetting the router now just run the setup CD of the router to configure it to work with the new modem that you have.............
ok.... did it work before and just quit? Have you recently treid to update the firmware? And.... if this has never been on the system before, have you installed any software that came with it? Of course....model of the unit, what type of modem and PC system you have would be helpful info as well.
-- who is your internet service provider -- what is the operating system of your computer? -- is this working fine before or is this a brand new router
you may try this and see if this help solve your problem. make sure your computer is directly connected to the router
Step 1: Shutdown the computer. Step 2: reset the router while power on then Unplug the router’s power cable. Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds. Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable. Step 5: Plug in the router's power cable once the modem’s lights appear stable. Step 6: Power on the computer on and configure the router settings Step 7: test the Internet connection.
if this still didnot work, upgrade the firmware of your router