Question about Lexmark X4530 InkJet Printer

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I replaced a new lexmark 23 print cartridge in my X4530 printer.

The printer reads left cartridge incorrect. When I cancel the message on the printer and try to print, the computer says unsupported cartridge not compatable with printer. I've replaced the ink cartridges before with no problem and this is a new print cartridge made for the printer.

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  • Anonymous Mar 27, 2014

    Printer won't print after replacing print cartridges.

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  • 25 Answers

This happens from time to time. I have bought new 22 & 23 cartridges for my Lex. x3350 before with "flawed" contacts. Either return it for refund or buy a new one. Thw next working one you get, try re filling it. I get mine refilled at Walgreens. Cost for me in Texas is $10 for black and 15 for color. I refill them 4 times before I replace with new. Saved me a ton of money.

Posted on Jul 01, 2009

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1 Answer

I purchased new color ink cartridges (24) and my printer says "right cartridge is incorrect". The shape of the cartridge is different from the 24 cartridge I have replaced. How can I fix this? I have now...


Here's an article in the Lexmark website on Cartridge Numbers 23 and 24 Are Not Recognized on X3500-4500 Series Printers. Just click on this link: http://bit.ly/bOJwOc. A firmware update may be needed. Follow the instructions carefully. Hope this helps.

Jun 15, 2010 | Lexmark X4530 InkJet Printer

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After installing my new lexmark 23 black print cartridge into my X4530, the message 'left cartridge incorrect' keeps showing in the screen. I've tried printing a few things and it works, but the message...


There is not on lexmark's site about a firmware update to fix this

http://support.lexmark.com/index?page=content&id=SO4923&actp=search&viewlocale=en_US&userlocale=EN_US&segment=SUPPORT&productCode=LEXMARK_X4530&searchid=1254795924155

Aug 11, 2009 | Lexmark X4530 InkJet Printer

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INSERTED NEW COLOR CARTRIDGE 24 ERROR INCORRECT CARTRIDGE


Yes, you should return this cartridge to Office Depot. I own a cartridge refilling store and I've had a couple customers that buy original manufacturer cartridges that don't work in their machines. What I suspect is happening is that the manufacturers are making their printers stringently check the cartridges to make sure they are not refills and that this stringency is also occasionally kicking out their original cartridges.

Jul 26, 2009 | Lexmark X4530 InkJet Printer

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Lexmark X4530 Incorrect Cartridges.


By any chance did you get these cartridges refilled? If so then you may be out of luck as I read that Lexmark chip their cartridges/printers to reject refilled cartridges. I have the same problem at the moment just with the right (colur) cartridge. The cartridge is an original refillable Lexmark (i.e. grey box) I got the cartridge refilled twice and it worked fine, but the third time no joy. Research indicate that Lexmark program their printers to reject cartridges refilled 3 times!!

Jul 07, 2009 | Lexmark X4530 InkJet Printer

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Lexmark X4530 left cartridge incorrect


You must upgrade your firmware on your printer.

Lexmark has a technical support bulletin :

Cartridge Numbers 23 and 24 Are Not Recognized on X3500-4500 Series Printers
ID: ENUS33696

Jun 06, 2009 | Lexmark X5470 All-In-One InkJet Printer

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If you brought new cartridges and printer detecting it empty ,then you get it
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Good luck....

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My Lexmax X4530 gives ink cartridge error message


Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
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Lexmark 4530 right cartridge incorrect message. unplugged unit, cleaned cartridge nothing works.


The compatible cartridges for the X4530 Lexmark printer are the # 23,23A,24,24A,31,34,35. If you have the correct cartridge number and still says cartridge incorrect, try this steps.
1. Get a damp and a dry paper towel.
2. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds. ( try this for around 5 times )
3. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean. ( try this around 5 times )
4. Next dab the cartridge on the towel to make sure that the ink is flowing.
5. Remove the power adaprtor behind the printer.
6. Using the dry paper towel, clean the metal contacts on the cartridge carrier inside the printer. ( try this 5 times )
7. Place the Cartridge back to the printer, connect the power adaptor.
8. Check if there is any error message. If same problem persist, try to contact Lexmark Technical Support.

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