Question about Creative Labs Zen V MP3 Player

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My zen said docked so I took the screen out and now I don't know to put it back in so that the screen works.

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  • Anonymous Dec 16, 2007

    I docked my Zen V to a portable charger and now the screen is frozen on the "Creative Copyright 2006 Creative Technology Ltd All Rights Reserved" screen.



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Creative Zen V / V Plus Help Reset Won't Work / Disassembly
just reverse the process

Posted on Dec 12, 2007


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My creative zen is docked to my computer, but the computer says "no player ... My creative zen is not docked but has DOCKED on the screen and won't turn off ...

Unplug your player.
Look on the left side of it, you should see a small hole, use something thin, paperclips work well, to poke inside it, the restart button is in that hole.
Once it's started up reconnect your player, all should work fine now!

Dec 09, 2009 | Creative Labs Zen V MP3 Player

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My Zen freeze while i transfer music and video ; Docked Screen

i had this problem alot for first week or two when moving stuff about best bet is to reset the little bugger leave it to sort itself out with the newly transfered data then switch off and upoun power up reset again hope it helps :)

May 26, 2009 | Creative Labs Zen Digital Media Player

1 Answer

Docked screen

I am assuming that it's disconnected when the Docked screen is showing.

There should be a small reset button on the bottom of the device. You'll need a paperclip or some other narrow object to push it. The player should turn off, and when you turn it back on, the player should rebuild. (Don't worry - you shouldn't have lost any data in the process.)

If the player still doesn't work, then post back.

May 25, 2009 | Creative Labs Zen Digital Media Player

5 Answers

My Creative Zen Frozen in Docked Screen


The following worked for me. Go to the Creative Zen Support warranty info page of their site:

I ran the recovery tool with my zen connected to the computer and it changed from being in a docked state to updating firmware, after it had done this it worked fine again.

Aug 02, 2008 | Creative Labs Zen Digital Media Player

3 Answers

Zen not turning on after powering up

I had the same problem. Couldn't turn on the Zen and computer wouldn't recognize it.

I took a safety pin and reset it. It works now! Thank goodness!

Apr 28, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Please Help !

If your Zen V wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Jan 28, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My screen

Creative Zen V / V Plus Help Reset Won't Work / Disassembly

Nov 09, 2007 | Creative Labs Zen V MP3 Player

1 Answer


if you are using a fromt usb port- switch to the back usb. The front ports don't always give the zen enough power. Also- look in Device Manager and see if there is a zen listed there- and if it is does it have a yellow exclamation mark? It may not be the zen that is having problems but your computer.

Oct 28, 2007 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Says it's not docked, but it it is

Is your hardrive ok chceck it by listening to it and if you hear a clicking sound then its stuffed. Try reinstalling the CD that came with it and then reload the firware it soud work.

Jun 15, 2006 | Creative Labs Zen Touch MP3 Player

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