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Ive had this happen on mine too. remove the filters in the bottom. squirt washing up liquid into the space-- liberally dont be shy! Boil pans of water, boil the kettle. pour water into the space where the filters normally are. Fill the base of the dishwasher completely. Next close the door and repeatedly use the Reset feature. Eventually the pump will clear and kick back into life. Its a build up of fats, and sludge that causes the pump to appear to seize--the washing up liquid and boiling water see to that.
The reason only the pump runs anytime its powered up is because the flood detector has detected water in the base of the dishwasher and until that water is gone only the pump will run.That flood detector is (when looking at it from the front) is in the left front corner,its a styrofoam disc with a rod in the center of it and has floated up activating the flood switch on the letf side wall where the water enters the tub (can be seen on the left side with side panel removed) if thier is no water in the base frame perhaps some foreign object has wedged itself under the sytrofoam disc holding it up. Until the water is out of the base frame only the pump will run as long as the flood switch is tripped.
Possible things that will make water be in the base frame are, oversuds from too much detergent a leak of any component or hose a defective water level switch allowing it to overfill
If you're sure it is heating the water, then it sounds like the wash motor/pump has failed. If you've worked on washing machines and/or dish washers before, this is potentialy a DIY job - the Haynes Dishwasher manual is very good, and parts can be found on the internet.
The reason for cheking it is actually heating the water is that the symptoms sound very similar to those of a failed heater = fill, pause, empty, stop usually accompanied wth an error code. Error code will be presented by a number of flashes of a lamp, or a number on a display panle depending whch machine you've got.
check and see if there is water in the base by removing the toe kick. if so then it activated your float micro switch. clear the water from the base. i use a wet vac, but if you don't have one just soak it up with towels. once that styrofoam piece on the left side of the base isnt submerged in water anymore then it should start. it could be a broken hose or bad part. check hoses if you have a rat or mouse lingering. otherwise i have also seen flexable cutting boards blocking the condensation hole on the inside of the tank on the right wall. if you think it was that then just keep those flexy cutting boards on the left side or top rack.
if no water is down there.. then where that styrofoam piece sets on the left side. find that red plastic rod and flip it upward a few times to un-stick the float switch with the dishwasher unplugged first of course.
I have a Bosch Dishwasher and the E-Nr is SGS4362EU/03. The machine is approximately 4 years old, in good condition and has been working very well. Suddenly, there is water remaining after it completes a 50 degrees C wash cycle. This is also evident with the pre wash cycle and the 65 degrees wash cycle.
I have checked and cleaned the filters. I have loosened the internal pump white cover (Torx T 20 screw) and checked for any physical blockage - none. I have also checked for any drainage hose kinks - none.
I have tried a series of empty washes and the machine drains the water during the wash cycles. The dishes are also have a dull colour and show show signs of not being properly rinsed during the wash cycle.
anti flood device has been activated,
this means you have water in the base of appliance. most likely a leak, or if you have been using 3 in 1 tablets, and rinse aid this will over foam appliance and foams leaks into base..
try tipping d/w back to let water out of base..then try d/w again... if anti flood activates again...call an engineer..
ps check big nut that secures salt container to base of d/w, it can come loose which will cause water to leak into base