Question about GE WDSR2080D Top Load Washer

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GE WHDSR31 clothes basket not centered, off to one side

My wife went out of town for a few days and upon return she started to wash her clothers in our GE WHDSR31 washer. Our daughter had used the machine shile my wife was out, and now the basket is off to one side, not centered. If you move it to center, it goes back to the one side. We haven't turned the machine on as yet, kind of afraid to, don't know what happend to result in this...do you have any suggestions for fix? Thank you in advance for any help you can give us!

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  • opalmertre Jul 02, 2009

    It looks like all four struts are in place. Do you know if there is supposed to be a rod through the two brackets on the sides of the motor pointing down and the two larger brackets on the base of the machine pointing up to stabalize the motor while it is running? There is no evidence of any support here at all. When running the entire lower assembly looks like it could move if it had a load that was off balanced. A small broken piece of the top of the tub was on the floor of the machine, bout 2 inches long and 1 inch wide at largest area. It looks like there should be a bolt or rod through the brackets that I decribed above on the base of the motor and base of the machine. Do you know if that is possibly the problem and it never was installed?
    Thank you for your continued efforts to help me.

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Use a putty knife to push in the clips holding the washers front panel on. They are a couple inches in from each side at the seam where the front panel meets the washer's top. With the front panel off, check the four suspension rods to see if one has come out of it's holder on the bottom area of the tub.

Posted on Jul 01, 2009

  • Carl Schulzetenberg
    Carl Schulzetenberg Jul 07, 2009

    Sorry I forgot to check for comments. The missing rod you speak of was where the shipping rod was, and should only be inserted when the machine is being moved to a new location. If all support rods are in place, also check the top frame of the washer where the supports hang from. I have seen the area cracked / bent so that a support rod (and thus one corner of the machine) hangs down, and allows the washer to bang into other parts of the machine it would normally clear.

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