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CD / DVD player not listed as device on Win...




By Annf on Nov 09, 2007

" "
R40 Thinkpad - 4 years old - Windows XP -
CD / DVD player has been working until recently. 
PC DOCTOR - does not list DVD as a device
WINDOWS EXPLORER - does not list DVD as a device
CONTROL PANEL / SYSTEM / HARDWARE / DEVICE MANAGER - does not list DVD / CD-ROM DRIVE as a device
Put CD in drive and close door - spins and read light lites - no software player popup on screen appears.
DISK is 95% full - cannot do defrag - not enough space

Fixes Tried:
Running latest files Norton Virus scan now ... do not expect detection
Turned off and reboot - 1 error displayed "Windows Defender... memory location listed with error message"
Rebooted with ACCESS IBM button - does not list CD / DVD player
NEW HARDWARE - ran with "new hardware installed" does not "see" new cd drive.

Hardware or driver problem?

DVD/CD rom missing on device manager

Same Problem

Dec 21, 2008

-   cannot see the cd/dvd icon in the explorer -   Guest

Aug 22, 2008

-   cd r rw -   Guest

Aug 19, 2008

-   I have an acer notebook on wndows xp and dvd player is not recognized nor even listed on the device manager. I have additional problems too with my notebook and want to format by using recovery CD's. But can't as dvd player doesn't work. Would an external dvd player help , please suggest. Thanks in advance-   sako1

Jul 18, 2008

-   My DVD/CD drive is not recognized by windows explorer,etc no matter what media I insert. It mechanically opens normally, spins when loaded, lights come on. I've done all kinds of updates. But computer says: "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)". After hours with tech support, the decision was to replace the drive. This will be the second replacement. The first was under warranty 3 yrs ago. The second I will pay for. Is there a better replacement unit? Is it over heating in its bay? Are voltages too high? -   Guest

Jun 24, 2008

-   My computer doesn't show cd-rom. Device manager doesn't show cd-rom. CD-ROM light doesn't glow when eject button is pressed. It seems it is dead. -   naidukrishna

Solution #1

posted on Nov 09, 2007
Somewhat Helpful)

Poohawk

Rank: Wiz 
Rating: 84%, 251 votes
Try physically removing the player and fire up the laptop. Power down the laptop, replace the player and power back up. If that doesn't help, see if BIOS recognizes it.
If that doesn't work, get back to me.
Ron-

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10 Other Users Have The Same Problem - Continued

Comment by nanoguy, posted on May 19, 2008

I also use same R40 and its CD DVD drive was working fine for more than 4 years. (DVD drive is not yet activated- not using). But since last fresh install of Win XP on Thinkpad, the CD/DVD device is not detetcted. Sometimes, if we remove the drive physically and reseat then it shows up and works BUT not always working. Ultimately was unable to boot by bootable XP CD.
PC doctors sometime detetcts and shows test result shows the drive is okey. But sometime cannot show any CD/DVD drive.
Thanks

Comment by daveteen, posted on Feb 26, 2008

My Acer laptop DVD player does not even show up in My computer or Device manager. Cant open tray door (except with paper clip). Tried system restore and Add new hardware, no luck.I shut down the laptop then restarting with the acer recovery cd in the tray but it wont even try to boot from it.Do DVD players just burn out and vanish? I've used the DVD player maybe 10 times since I have had the laptop from new.

Comment by Guest, posted on Dec 28, 2007

dvd/cd drive missing. brought into be serviced and they fixed it. 2 weeks ago. now it's happening again. they said it's a defect with hp product. what do i do now? return it and buy sony? if i don't get this fixed, i will do that this weekend. Im under a warranty, thank God I bought that and i'll check out other laptops

Comment by stevie2810, posted on Dec 20, 2007

Poohawk, I've tried removing the DVD drive from the machine, but Windows still doesn't recognize it and neither does the bios. Any help would be appreciated.

Comment by mikepal, posted on Dec 14, 2007

LAPTOP: dvd/cd device not showing in My Computer. In hardward manager it shows the yellow question mark. This problem is recent a 1 week.
Thanks,
MJP

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