I was going to printer properties and switching it to ''print directly to printer'' to get around this but now the HP fax screen comes up and wants me to send a fax.
Help!
Thanks, Traci colorado
I had the same problem with this printer Office jet6500 Wireless. HP advised me to install a new print driver Deskjet990c and use it as default printer for Quickbooks. you need to ID the port of the HP6500 and use the same port for the 990c (nb i am using it with usb on my PC) HP tech support emailed me step by tep instructions
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