I had the same problem with this printer Office jet6500 Wireless. HP advised me to install a new print driver Deskjet990c and use it as default printer for Quickbooks. you need to ID the port of the HP6500 and use the same port for the 990c (nb i am using it with usb on my PC) HP tech support emailed me step by tep instructions
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Most inkjet printers need a paper that has an absorbtion rate of +.ooo5 but unless the foil is a coated stock I dont think the ink will adhear to it..Try a differnt stock . Maybe a bad batch of labels..and did you use HP printer ink or are your cartrages refills??
Open QuickBooks. Then go to File at the top left side of the page. Then scroll down to set up printer. Choose the form you wish to be able to print in QuickBooks and this will take you to a place to choose your default printer. Click the arrow next to the name of the printer it has stored as default and choose your printer (hp photosmart) and then close the window and this will save your choices. Repeat the same procedure for each form name you wish to print in QuickBooks.
Go to printer under control panel and right click on the printer - select printer properties...advanced tab...check print directly to printer. Checks should print now. Downside...everything prints directly to the printer (no spooling) which can be slow at times. Also I have found printing pdf's using this option won't print so you'll have to change it back. I'm using Windows 7
Go to the printers folder, right click the printer and chose properties. Under properties go to the advanced tab and check off print directly to this printer. I work with HP and find this solves the problem of printer 95% of the time
Quickbooks generally give problems with every darn printer on the planet.If you are not using the latest quickbook version then try this. save the document on your desktop and then close the original file.Then open the saved file and select the path to print and click on file point to set print area and then click on set to print area click on ok on the dialog box.Then try to print once again and see if it works.....it should if it doesn't call in to HP at 18004746836 and we will be happy to resolve your issue via a remote access session with your computer
There are three things that you can try.
1. Exit and restart QuickBooks - try printing again
If this doesn't work
2. Go to your printer setting, double click on the QuickBooks PDF converter to open the printing queue, select any jobs listed and click cancel. If there are no jobs listed or you can't cancel them.
You will need to
3. Delete the PDF converter from the printer list.
Restart QuickBooks and try and reprint.
Hope this helps
3.What you need to do is go to your printer settings and delete the QuickBooks PDF Converter