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when the washer goes into rinse cycle it only uses cold water so clothes don't rinkle,so most likey you have a problem with your cold water,do this,shut down the water to the washer,remove the water lines from the back of washer and mark them so you know how they came off,stick the hoses into the washer if they reach or a bucket,turn on the cold water to see if water is coming out of hose,if water does come out of hose good then stick the cold water hose back on the washer and run it only on cold,if it doesn't fill then you know you have a problem with the water valve on the washer and it's not the house water valve that's bad,and usually if you have a problem with the washer water valve it will just hum and no water will enter the washer so if you hear a humming sound it will be the water valve.tried looking up the model number you sent but it doesn't come up on the parts lookup
when a washer goes into the rinse cycle it only uses cold water,i think you have a problem with your cold water supply and if it happened to two washers it's not the washer.shut down the water valve,remove the cold water hose off the back of the washer,stick it into the washer and turn it back on.if no cold water comes out this will be your problem.
usually the wash is a mix of hot and cold and the rinse is just cold, that said, it is most likely a problem with the cold water supply. check to make sure the cold water valve is all the way open and the hose isn't kinked. If those are ok turn the water supply off and remove the supply lines on the machine side, you will see a screen inside the washer that may be clogged with sediment. If so, just clean it out and put it back together. You may also want to run a wash cycle on cold only to see if it fills slowly for the wash cycle. If it does fill slowly on cold you have low pressure on the cold side.
Check for a cold water supply problem, since cold water is what is used in the rinse. Check the water inlet valve. Remove the water supply hoses and check the small metal screens inside the openings on the valve. Make sure they are clear of rust or debris (especially the cold water side) and check the solenoids. They can be tested using a multimeter or ohmmeter. Check for continuity. A lack of continuity means a bad solenoid. I will attach a photo for reference. Hope this helped and best wishes.
The amount of water on the rinse is lower becaus it's using cooler water. You stated that the cold water isn't working. Shut the water supplies off. Take the hoses loose from the hose bibs. There should be screen washers in the end of the hose. These are to catch the sediment that normally flows through the water supply pipes in our homes... Take the washer screens out and clean them with an old toothbrush. Reinstall and while you're at it clean the hot side too. Then take the machine end of the hoses off and check that it's all clear there as well. Re install and run your machine on a cycle and monitor it to see if there is better flow on the cold wash cycle AND the rinse portions of your cycles... If there is no screen washers in the hose, chances are you'll need to clean the water supply valves in the machine... real fun.. HOPE There's washers in your machine.. K
When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it. Good luck!
It sounds like you have some buildup in the cold water valve screen. Where the hose connects to the washer there should be a screen inside the valve. Remove the cold water hose from the washer and clear any debri on the valve screen.
If this doesn't fix the slow cold water flow then you will have to replace the whole water valve assembly. The water valve is the piece that the hoses connect too and supply water to the washer.
If you have anymore questions about this please ask. I will be more than happy to help you out.