Question about SanDisk Sansa e250 MP3 Player

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Hello my name is yubini

My scandisk is acting weird when i turn on the scandisk it says refresh database i just want to know wats the problem if its broken

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Re: hello my name is yubini

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 25, 2008

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3 Answers

Stuck on database refresh

1. Try going into recovery mode (turn off the player, put the hold button towards the earphone jack, turn on and hold record button)
2. Plug in the sansa into the computer
3. Open the device (should be called 16MB)
4. Create a folder in the device called "sansa.fmt"
5. Eject and unplug the device
6. Should reformat and it will start back up

Jul 20, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Very weird...

'Refresh Database' doesn't mean everything is erased. It only means it's writing the progress that you made, onto the computer. It stays on 'Refresh Database' for about maybe 5-10 minutes. It refreshes its database every time you disconnect your MP3 player from the computer. What it does when you disconnect it from the computer is it saves any unsaved changes made to it and overwrites the memory or data.

Oct 28, 2007 | SanDisk Sansa E280 MP3 Player

1 Answer

Refreshing data base

It refreshes the database to build the menu for you to navigate.

Your device may have corrupt data in it and therefore takes longer than normal to build the library.

You can format the device to remove everything, and then re-transfer them to see if that helps.

To format in My Computer>Device Name (e250)>right Click and select format.

Best of Luck.

Oct 12, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers


drop it on the floor from about 3 feet high. thats wat i do

Oct 05, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh database

Sansa e200 provides a RESET function for unresponsive units. Press and hold the MENU button for 15 seconds, and this should work to regain normal funtionality. Please note: settings and adjustments from the last operation WILL BE LOST. The files however should remain.

Sep 19, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

My e200 mp3 sansa player can get refresh database

Hey Do the recovery Turn ur mp3 off lock it and hold rec and on it wiil have u plug in the usb cord and leave it there for 5 min And unlock then it will turn back on its self

Aug 19, 2007 | SanDisk Sansa e200 MP3 Player

2 Answers

Refreshing database - Everytime

there nothing wrong its jsut the way the mp3 player refreshes the play lists mine does it too

Feb 06, 2007 | SanDisk Sansa e260 MP3 Player

4 Answers

Sandisk Sansa e250 mp3 player database refreshing problem

I cant really help you with the reboot problem, but youy should have never taken the backplate of, that voids the warranty so that you can't return it.

Dec 25, 2006 | SanDisk Sansa e250 MP3 Player

1 Answer

It just froze

let the battery run out until it shuts off, then plug it back into your computer. Hope it Works!!

Dec 23, 2006 | SanDisk Sansa e250 MP3 Player

3 Answers

Sansa Scandisk e205 refresh Database failed help plz!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

okay, heres wut u can try. try to switch the USB mode from MTP to MSC (in settings, go to USB Mode and switch from MTP to MSC.) And then in the MSC mode connect it to the PC. I dunno bout ur sansa, but my did a Database Reboot, and the computor could see the player. Then u can switch it back to the MTP mode (czu its much mroe comfortable). Although i think the 0.5 gigs are lost forever (i lost 1.5 gigs,)atleast now u can dwonlaod songs on ur player.

Sep 28, 2006 | SanDisk Sansa e250 MP3 Player

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