Rank: Guru
Rating: 95%, 66 votes
behind the rear panel in the freezer, there is the defrost drain tube. all youll see is a hole. it is probably plugged. you can try to put hot water through it to unplug it. if that doesnt work, you need to pull the frige out and look in the back by the compressor, you will see the drain tube. remove it and unplug it. good luck. shane