Question about Lexmark X3470 All-In-One InkJet Printer

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Open cover I had the same problems with a work printer/scanner, thankfully I had another printer and just use it.. But I put it on top of the "cover open" printer. So now I have stacked printers.. hoping I'll have time to figure out how it will work again. I think its a lost cause though reading all the others.

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Try to off the power and open all parts of your printer and din close again din try to it on.. or uninstall the printer driver using ad and remove program and install it again

Posted on Jul 04, 2009


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HP LaserJet 3330 Scanner Unit Disassembly Procedure

This is not an Hewlett Packard document, the author does not work for Hewlett Packard and is not responsible for any damage you do to your printer. This procedure is for skilled repair technicians and is not recommended without some knowledge of equipment repair. Proceed at your own risk.

1. Open the document feeder and pull up on the two black tabs on the left and right.
2. Pull up on the right part of the doc feeder then the left, remove doc feeder, set aside.
3. Open front door and rear fuser door.
4. Remove screws closest to teal colored fuser release levers. side cover screws
5. Pull right cover out from back while releasing clip on bottom of cover, pull cover towards the back and remove.
6. Push on indentation at back of left cover and pull out at back, this cover is hinged.
7. Remove four screws now visible at base of scanner assy., two on left two on right.
8. Slide covers towards back and remove.
9. Remove two screws in the back just above the fuser and just below the scanner assy. base. Remove two screws in the front, visible now after removing the scanner assy. base covers on the right and left the left one is just behind the hinged cover near the top hinge.
10. Remove flat ribbon cable on left side at either connection point to disconnect scanner assy. from print engine.
11. Entire scanner assembly can now be slid forward and removed.
12. Close the front, rear and left side doors on the print engine portion and set it aside.
13. Grab front panel face plate at top and pull forward and remove.or pry gently at top of face plate)
14. At top of exposed front panel you will see four slots in the scanner assy. At the third one from the left there is a latch dark grey plastic. Push down on the latch with a screwdriver and slide the whole panel assy. to the right. Lift up and out making sure to disconnect the cable.
15. Remove the three screws in the now exposed dark grey front panel cradle and cover, remove the two cables connecting the cover to the main board, pry gently at the top outer corners of the cover and pull it forward and down, remove the cover.
16. Now remove the four scanner assy. screws one and the center front, center back, center right, center left all are facing down under the assy. (Or just flip it upside down and remove the four visible screws.
17. Turn the unit back upright and remove the four screws at the back/top two of them are down inside where the doc feeder normally goes. Remove the top scanner cover.
18. DANGER your about to work on the scanner carriage itself there is a really good chance that you could break it or the mirrors or bulb so proceed at your own risk.
19. At the top and bottom left side of the black cover enclosing the mirrors are two slots, if you put a small screwdriver in the slots and push gently to the right and lift that side of the cover it should come loose. Then open it to the right and remove it from the right slots.
20. Remove the black screw at the front of the assy., Disconnect the white wires from the CCD board and out of the harness, lift the clear plastic bulb holder out with the bulb then remove it from the rear. it's s a tight fit at the front.)
21. The top mirror is held in by some really tight clips they have to be removed from the bottom right clean the mirrors without this step if possible. NOTE: optical mirrors are not like a bathroom mirror, there is no glass covering the reflective surface. The back side of the mirror has glass covering it so if you get it in backwards it wont work. The way to tell which side you have is touch your screwdriver to the mirror and if its the right side the screwdriver will appear to touch the reflection of the screwdriver, if it's the wrong side the screwdriver will not touch the reflection of the screwdriver because of the glass covering the reflective surface.
22. Now clean the remaining mirrors and lens very thoroughly with alcohol. Make sure they are very clean. You can put the top mirror back and clean it in place to make cleaning it easier.
23. When reassembling the top cover check to make sure the white strip on the right side is clean.
24. Reverse procedure for re-assembly.

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Feb 10, 2014 | HP LaserJet 3330 All-In-One Printer

1 Answer

Scanner error 5

Follow these steps:
1) Switch off the printer
2) Open the upper cover where the scanner is
3) Clean the white stripe, which is on top of the scanner "home"
4) Open the right side cover - it has two screws that hold it in place
5) Switch on the printer
6) On start up, put the upper cover back on the scanner
7) Then the scanner starts moving, unplug and plug back in several times the green, blue, yellow, red connector which is up on the upper left side of the metal cover
8) Then the error should go away
Good Luck

Nov 09, 2011 | HP Office Equipment & Supplies

1 Answer

Screen on hp psc 2410 shows picture of hour glass

I too have this problem and I have found how to correct it. It worked for me and hopfully it will work for you and others. Turn off your printer. Open the scanner cover. Turn your computer back on. That is what I did and it fixed it for me for now. Please send me an E-Mail if it fixed it for you. I have a sneaky suspecion that it just started working again and me opening the scanner cover was not the fix. Thanks, Wayne

May 23, 2010 | HP PSC 2410 All-In-One InkJet Printer

1 Answer


This will solve most "Toner End Life" message problems when you know that there is toner still in the cartridge.
1. Remove the toner assembly by opening the top scanner lid, then pull(tilt) open the front panel, and pull out the toner assembly by gently grabbing the tabs and pull out with an upward motion. The toner cartridge(grey color) and the toner holder assembly (black color) will come out.
2. At the top rear of the assembly you will find a square green tab that can be slide along lengthwise of the toner. Just slide it back and forth fully several (5 to 10 times) times. I carefully blow on it as well(no spitting!) while sliding it.
3. Put the assembly back into the printer, Close the front cover, and drop the scanner cover.
4. Whala ! (usually), actually this has worked everytime for my brother and myself.

Feb 10, 2010 | Brother DCP-7040 Laser Printer

1 Answer

Scanner failure

You can fix this in home only if you can disassembly the scanner section.Open the top cover and remove the scanner glass. Then you must remove the scanner section.Open it cover and carefully clean the ash from all mirrors.Then assembly everything and scanner will work again.

Oct 07, 2009 | HP PSC 750 All-In-One InkJet Printer

1 Answer

Open cover problem

Dear sir,
this problem is your all in printer scanner door swich is open active printer when you change cartridge then open your printer scaner top and change your cartridge replace work finished then you inser home position there is a switch is liver was broken or displace so open cover problem

Jul 31, 2009 | Lexmark JetPrinter X1185 All-In-One InkJet

1 Answer

Black ink cartridge doesn't work.

Have you tried
  1. Taking out all the cartridges
  2. Power down the power
  3. Power up the printer
  4. Open the scanner Cover
  5. Close the scanner cover
  6. Message will ask you to put the ink.
  7. Put in Black
  8. Close scanner cover
  9. It may ask you whether the Black is being changed.
  10. Open the cover.
  11. Install Cyan.
  12. Repeat step 8-10 for the rest of the 2 colours.
  13. It should resolve the Black ink empty message.
Let us know if this works.

Thank you.

Dec 11, 2008 | Brother DCP-110C All-In-One InkJet Printer

2 Answers

Reinstalling ink

I put a new magenta cartridge in the printer. It says to open the scanner cover, then reinstall ink cartridge. when i open the scanner cover nothing happens and i dont know how to install the ink.

Oct 03, 2008 | Brother DCP 115C All-In-One InkJet Printer

2 Answers


You have to reconnect the scannerflatcable to the main circuit board.

Open the scanner top as when a paperjam had occured. Remove the "Z" lookinglike plastic cover near the middle running to the right side which hides the flatcable. Simply stick the flatcable into the mainboard, close the cover 
again and close the scanner top.

Feb 18, 2008 | Brother Multi-Function Center MFC-240C...

2 Answers

Top Cover Open

had same problem.  fixed this way: unplug power cable AND usb cable.  Replug both in.  physically remove both print cartidges.  put them back in.  this worked for me.

Nov 23, 2007 | HP DeskJet 5150 InkJet Printer

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