Question about Black & Decker SV3000R FloorBuster Upright Vacuum

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Mimi .. Why is it that it turns off so quick i vacuum my kitchen rug and before I finish it turns off, is it because I might need a new battery?

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Yes

Posted on Jul 01, 2009

Testimonial: "So were can I find a new battery."

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Posted on Jan 02, 2017

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WILL i HARM the hardwood floor under my Area rug to be shampooed. No pad underneath


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Anytime you are sampooing anything the under surface will be exposed to the cleaner. Move throw rugs to a location safe for the cleaner. Kitchen floors are usually good for this or a concrete floor. Remember to let carpet dry completely before replacing it. It will be lighter when dry so easier to move. But as a glass on a wood side table leaving a ring a wet carpet can leave a shaped stain.

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Why am I unable to push vacuum forward on new area rug. But will work pulling backward. Works fine on old rugs and floor


It might be that the new rug has a backing that is not as stiff a the other rugs which can cause a rug to bunch up making it hard to push the vacuum forward.

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Cannot push vacuum forward on new area rug. But will work pulling backward. Still works on old area rugs and floors.


Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty using your DC25 on this particular new area rug. As you've confirmed the vacuum works as normal on other rugs and hard floors, it doesn't sound like there's a fault with the vacuum itself.

As lightweight area rugs are not fixed to the floor, it's possible for the rug to lift and seal against the soleplate of the cleaner head, due to your DC25's powerful suction. As this will reduce the amount of airflow entering the cleaner head, you may need to use more push force than usual when vacuuming this type of flooring.

We would encourage you to check directly with the rug manufacturer, as they'll be best placed to provide information on correctly caring for this particular floor type.

If you'd like to discuss the issue you're experiencing with our experts, you're welcome to call us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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How do I change to different powers


Hi there, it's Jack at Dyson.

DC24's brush bar is powered by its own motor. This means the brush bar can be turned on for carpets and rugs, and off for hard floors or delicate rugs.

To turn off the brush bar, just press the silver brush control switch located next to the red on/off switch. Press it a second time to turn the brush bar back on.

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I hope this helps, but if you'd like any further advice you're welcome to contact our experts directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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While using the power mate rug part I caught a small rug and the vacuum would no longer pick-up .


Check to see if there is a reset button on the head. This protects the machine for times like you described. When something jms up the reset button will turn ofdf th machine. Simply push the reset. Hope this helps, Chris

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Is the Dyson pulling carpet fibers, not dirt ?


You need to shut the brush roll off. It is ruining your rugs, the dyson has a very aggressive roller and can hurt some types of rugs and carpets.

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