Question about HP Pavilion dv9000z Notebook

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HP should have been sued

I have 2 HP Pavillion 9000 series computers. One is 9700 and other 9000. The HP tech support guys know the motherboard has serious problems as well as audio speakers, in addition, both of my laptops have identically screen problems that comes up almost on the yearly bases. It is a problem with cyan or green color lines running vertically across the entire screen.

HP also denies people to buy extended warranties when the problem becomes big. Many people are outraged by the product design issue. That's why people want get together to sue HP. I can't blame them, I would join the lawsuit too if I have the time.

I also search instruction online to see if these simple problems can be easily fixed, and there are, just google it. The warranty services is time consuming and every time I need to backup my entire data when I send them in. What a pain!

It may sound stupid to all the technical geeks out there, but every year I do pay an annual fee around 150USD for each laptop just to have the warranty services extended. So what does this mean? It means their product reliability rating is sub-industry standard. Good thing at my position I can at least recommend our university faculties and CIOs across our state to not buy HP's products unless they want extended headaches.

Looking at what happened to the big 3 automakers, bad product reliabilty cost them market share in the long run. HP will face the same fate if no one listens. Hmm. This reminds me that next year I need to publish a product review for our international educational technology conferences such as ISTE or Educause to see if that catches those greedy executive's attention. In any case, the HP product speaks for itself! Bad product and services simply means bad productivity for us and bad branding for them.

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In most cases the lines across can be sorted out either by updating the BIOS or reinstalling the graphic drivers.
Now if you payed for extended warranty and HP are refusing to help you then of course they are in breach of their contract and you can bring a law suit against them especially if it is the BIOS chip as this IS covered by the warranty because the chip is hardware. Software however is not covered by warranty which i bet HP are trying to angle on.
You have every right to demand your money back if HP are not keeping to their end of the agreement.

Good luck with them.

Posted on Jul 01, 2009


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Does HP Pavillion DV 9000 laptop has a HDMI port for linking up with a HDTC? - Sanjay


Sorry the HP Pavillion DV 9000 doesn't have an HDMI port.


Jan 12, 2011 | HP Pavilion dv9000z Notebook

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Hp pavillion 9700 had pop spilled on it and need to replace motherboard, is that all I need to replace or do other elements need to be replaced as well. thanks

It depends on how much "pop" you spilled on it. If it wasn't much you might be able to just repair the liquid damage. I would suggest you have a local laptop tech check it out. The key to getting your machine fixed on the cheap is finding a tech that specializes in laptop repair.

DV9700 motherboards aren't cheap btw and if you're not familiar with fixing laptops I wouldn't recommend you trying to swap a motherboard out, it's not for the average user.

Dec 31, 2010 | HP Pavilion dv9000z Notebook

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Burned video card & motherboard HP Pavillion 9000 series

There is some info here
Looks like you are looking at $400 for a replacement.
If that is the case, it would probably cost less to buy a new laptop/2nd user and sell your broken laptop on a site like ebay for repairs, plenty of people looking for replacement parts

Hope this is of some help, even if it is not the best of news.
Good luck

Aug 20, 2010 | HP Pavilion dv9000z Notebook

1 Answer

I'm having problems starting my HP Pavillion dv 9000. When I press the power button I can hear it trying to start, the quickplay blue lights come on and then the computer shuts off and tries to start...

99% sure you have suffered a motherboard failure. This particular failure is common for the DV series of HP laptops. There is an Nvidia chip that sits next to the processor and this chip is resposible for many things that go on with that particular laptop and in laymens terms....the solder that binds the connections of that chip to the motherboard comes loose from excessive heat that builds up in these models. The motherboard needs to be "Re-Flowed" in order to complete the connections once again. Do-it-yourselfers have been doing it with a heatgun and there are several videos of this on youtube. I have even done successfully 75% of the time.

Jun 10, 2010 | HP Pavilion dv9000t Notebook

1 Answer

Why does my hp pavillion 9700 not have HDMI input?

Are you sure you mean an input? If it's a laptop, it shouldn't have any video inputs. The pavilion 9700 has the same shell as a few other pavilions, but the 9700 was never designed with an HDMI port.

Apr 07, 2010 | HP Pavilion dv9000z Notebook

2 Answers

Black screen after BIOs startup screen.

If you cant get to the BIOS or SET-UP screen (and your sure you have power) then you have to have it checked with a P.O.S.T .card (you can find them on ebay for about $20

Aug 05, 2009 | HP Pavilion dv6000 dv6100 dv6200 dv6300...

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Motherboard going out

It took them about 10 days total to get mine back to me. However another person that I know got one back in only 5 or so.

In case you need it here is the link to the recall info:

Hope this helps

May 05, 2009 | HP Pavilion dv9000z Notebook

1 Answer


Usually it's a problem with the motherboard with majority of the HP DV series laptops. They just released an extended warranty that covers many of their models. You can check your warranty here:

If you'd like to try something yourself, I would recommend reseating the memory and booting your laptop without the main battery installed.

Best of Luck!

Feb 24, 2009 | Computers & Internet

2 Answers

HP Pavillion Dv 9000 stopped recognizing wireless networks.

make sure ya have a VISTA compatible Driver for ya wifi ... go to manufactures web site and DL latest one for VISTA..

Remove and reinstall most up to date driver... then use ya connection program to set it up.

Jun 23, 2008 | HP Pavilion dv9000z Notebook

1 Answer

HP Pavillion DV 9000 battery going down very fast ..

Try this 1st:

Computer Cleaning Information

If than it dont work for ya try this 2nd:

Issues and information on NiMH batteries.
The battery's longevity is directly related to the depth of discharge.

Good Luck, Please dont for get to Vote, Thank You.

Dec 19, 2007 | HP Pavilion dv9000z Notebook

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