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There are a couple steps you can take to troubleshoot this. You want to determine if the problem is with your DVD or with the actual cd/dvd/blue-ray drive in the PS3.
1. Make sure that the DVD works in other DVD players. It helps to try in both stand-alone DVD players and in your computer.
a. Some DVDs (especially DVD-RW or rewritable DVDs) dont work on certain players. If it is
a rewritable DVD it may need to be formatted by the device that created it for use. Your
computer may also be able to tell if there are problems with the data on the DVD
2. Try other disks in the PS3 to make sure they work. Try Other DVDs and games or Blue-ray disks to make sure that your console's drive hasn't been damaged or is defective in any way. If other disks do work the problem is with the DVD. If no type of disk (including Blue-Ray and Game) dont work, the issue is with your drive.
a. If this is the case, you might try soft-resetting the PS3 by holding the front power button for about 10 seconds.
b. You might also want to make sure your PS# has been updated to support the latest updates by logging onto the playstation network where it will automatically prompt you if you need to update.
Let me know what you find after you complete these steps and you still have the issue.
Thanks for using FixYa!
hold the power button down when it is red till you hear the quick beeps then select the file restore this is a diagnostics menu..remember you have to hold the power button down till you see a menu that youve probably never seen
ur disc readers probly broke/faulty u will have 2 get sony or w/e ur brought it from 2 fix it but this is a way you can play ur games still idk about dvds never tried myself. right if you have a demo go onto that if not download 1 via ps store 1s ur on the demo press the ps button on your controller and go to were the disc icon usally is it should be there now then click on it and say yes 2 quit demo and there u go ur on ur game
hi my sony PS3 playstation console won't load any games or read them; i ahve hardly played the console and only had it 10 months. PLEASE IF YOU HAVE ANY IDEAS TO FIX THE CONSOLE PLEASE ADVISE URGENTLY AS I DON'T KNOW WHAT TO DO; I AM STUCK!!
what you have to do is turn it on and go on to settings. then format the system and wait for it to reset then start it up again and try it. (back up your info first!)
if that doesnt work ring sony and state the problem they should send you a new or refurbished ps3. but you'll need it in warrenty.
if your ps3 doesnt play ANY games or dvds, that may mean that the eye
on the ps3(the thing that reads the disks and dvds) is malfunctioning,
not moving efficiently enough to procces the disk, not recognizing the
encrypted code on the disks, or the optical eye could even be
scratched. the disk feed could also not be feeding the disk in far
enough for the eye to read it. i would definitly suggest calling
customer service and/or bringing the ps3 to an A+ certified technition
to "diagnose" your problem.