Question about Garmin iQue 3600 GPS Receiver

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Unit does not pick up satellites but recognizes when antenna is open

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I suspect that you have the same problem that happened to me. When I replaced the battery the gps antenna cable inside got stretched and broke off from its connection. Now I need to decide if its worth the risk of taking it appart again and attempt to resolder.

I hear that there are instances where the antenna simply goes bad and as others have said the cheapest solution is to just plug in an external gps antenna. I agree that an external antenna will be more sensitive as well.
don

Posted on Feb 03, 2010

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I have a unit like that. The antenna appears to be dead. It just searches forever and never finds anything. I use an external antenna that I got from eBay (brand is Gilsson) and it works fine. You just plug it in the external jack (after removing the little rubber plug) and it works even better than the built-in antenna.

Posted on Jan 24, 2010

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1 Answer

I have a Garmin Nuvi 300 model and from last few days its not picking the satellite signals when I open the antenna, it keeps saying searching for satellitie signal. What could be problem & can it be...


Hello there,
As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes. If your unit has not been used for an extended period of time (more than a month), it may take 3-5 minutes to acquire satellites. If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal. If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased. If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions. If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites. If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*. If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.
*Note: Some units may not be compatible with an external antenna. Please check the Compatible Devices tab on the external antenna's page to see if your unit is listed.
Hope this was helpful to you. Goodluck Elect_Comp

Sep 01, 2011 | Garmin GPS

3 Answers

Will not fire up a gps signal


Most GPS systems require a first time boot-up where they scan all registered satellites to determine where in the world they are and what satellites to concentrate their navigational efforts on. Try charging the GPS up entirely, and then doing a hard reset of the system (either by navigating to the hard reset in software or by pressing the tiny reset button usually located on GPS units), and then taking the system out under the open sky and letting it run for half an hour or so, making sure it is running in navigation mode (as opposed to setup or media mode). Once it locks properly onto a small subset of satellites, it should not have much difficulty.
If you continue having problems, check to be certain you are running the latest software on the device which can make a big difference. The latest software for the 520 is here:
http://www.navman.com/Navman/Templates/standardcontent____4407.aspx

Good luck...

Nov 21, 2007 | Fujitsu Siemens Pocket Loox N520 Pocket PC

1 Answer

Does not pick up satellite location right away - have to drive around forever before it picks up your location


its a pretty old unit the 700 series came out 6 or 7 years ago.

an external antenna is available on ebay for about $25.

The factory antenna pulls off and teh plug is beneath it.

Personally I would recommend getting a new unit Garmin, magellan and Tomtom all make units under $150 and the improvements are vast especially in user interface but most importantly newer maps and faster processors make it a worthwhile investment.

Apr 16, 2010 | Magellan RoadMate 700 GPS Receiver

1 Answer

Slow on picking up satelite on nuvi 260w


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  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.
*Note: Some units may not be compatible with an external antenna. Please check the Products tab on the external antenna's page to see if your unit is listed.
Good Luck. Did this help?

Dec 03, 2009 | Garmin nuvi 205W GPS Receiver

3 Answers

Antenna not found sirius satellite radio


You may have a defective satellite antenna or cable

Nov 09, 2009 | Sirius Satellite Radio Receiver

1 Answer

I have a Garmin Map76 that will no longer pick up any satellites. It acts like it is permanently stuck in the simulation mode.


This happens to be an older model and has the antenna on the opposite side of the Lanyard strap, so if you are holding it on your wrist, the antenna is facing towards the earth and not to open sky to pick up the minimum satellite signals. (The newer models have improved antenna & SW)

Sep 16, 2009 | Garmin GPS 76 GPS Receiver

1 Answer

Cannot locate saltellite or Acquiring satellite


The error means it can't pick up valid GPS signals. In other words, bad reception.

Has the unit ever worked? Does the unit have an internal or external antenna? Are the batteries fully charged?

Try the unit outside with clear view of sky instead of in the car. This will give it the best chance of picking up a GPS signal.

If it still doesn't then suggest something broken inside.


May 20, 2009 | Garmin nuvi 200W GPS Receiver

1 Answer

I have a Garmin Nuvi 310 and whilst driving the other day it said "lost satellite reception" and has not been able to pick up reception since. I have updated the software from the Garmin website...


There is a known problem with the Nuvi antennas. Press the wrench icon, then the "gear" icon and then "about" and tell me what the GPS S/W field says. If it says a number like 2.9 or 3.0 that is good and tells me that the antenna is communicating with the main board. If it says 0.0 then the antenna is defective.

Also, try using an external antenna or just for fun, insert a piece of wire in the external antenna jack (with no shield) on the antenna and hold your finder over the satellite bar graph. You should then get a screen with all of the satellites in the sky.

Set the unit down with the piece of wire in the external antenna jack and see if it locates satellites after 10-15 minutes. If it's tring to find them, you'll see hollow blue bars appearing on the right and eventually they will download the data from the satellites and turn solid blue. When you get (4) solid blue bars, you'll see the accuracy rate start to go down and the GPS get more accurate.

There is a known problem with the Nuvi antennas where a part fails causing the antenna to no longer use the internal antenna and only will grab a signal from the external antenna port.

I am working on a fix for this.

- Jim

Sep 28, 2008 | Garmin GPS

2 Answers

FM output


I had the same problem. Only thing that I came up with that was consistant is plugging it into the aux jack on my radio so you don't have to depend on FM frequency. But, my unit crapped out this week and I hope it is under warranty.

Aug 23, 2008 | Audiovox Xpress Satellite Radio Receiver...

1 Answer

Will not pick up signal


my guess is that in some point u droped it or something like that the problem sounds like a crystal fault and with u cannot do nothing before u send it to fix try opening the device and see if the wireing of the antenna R fine good luck windman

Jan 19, 2006 | Xact Communication XTR1 SIRIUS Radio...

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