Question about Samsung PN42A400 42 in. Plasma TV

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My tv enlarges the picture cutting off peoples heads on the screen

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First go to your source such as your Cable Box or Sat Box. The problem is that the Aspect ratio is set incorrectly on the source or the tv.

Posted on Jul 17, 2009

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The picture I receive on my TV enlarges the faces and heads of the people on the TV. Their heads are actually cut off. I can not seem to diminish the size. How can I reduce the size of the people on my...


It sounds like you have the Zoom feature in the wrong mode. There should be several levels of zoom that you can cycle through with your remote. These were designed so that you can fill a 16:9 aspect screen with a 4:3 picture if you want to. You also may have the Auto Format feature turned on. Go into settings and check that first. It sounds like you should be set on 16:9. Sometimes the right and left arrow keys on the remote will cycle through the various formats.

Mar 24, 2011 | RCA D52W20 52" Rear Projection HDTV-Ready...

1 Answer

Peoples heads are cut off on reg tv not in hd


Since your tv is cutting the heads off durring regular or analog signal but not high deffinition sounds to me like you have to set the aspect ratio different or such as going to your picture format from the main screen. Play with the settings from zoom, full screen, no overscan, cinerama and see if this helps.

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Picture too large for screen


Press "wide mode" on TV remote until it is on "full". Check for same on set-top box.

May 02, 2010 | Sony BRAVIA KDL-52W4100 52 in. LCD HDTV

1 Answer

Screen cuts off top of heads


Check the menu settings for the picture. You may be expanding the image to fill the sides, in the process, cutting the top and bottom.

Mar 10, 2010 | Samsung LN-S4051D 40 in. LCD Television

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Haze cloud picture that cut people head off...


the picture sounds like its blooming, you must turn down the screen control on the back of the fly-back transformer, or the transformer has gone defective more likely and needs replacing

Jan 27, 2010 | Televison & Video

1 Answer

My kids were playing with the buttons on the tv, and itseems like the picture is now "stretched" vertically - the tops of heads are cut off, and it seems like some of the picture is missing from the sides....


there should be a zoom, or strech, or even the letterbox option somewhere. What your describing is a enlarged picture that doesn't fir the screen, like if I select zoom on my remote.

Dec 10, 2009 | JVC AV-36D302 36" TV

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The top of people's ehads on the screen are cut


Is your zoom function on, making the picture too close? Check the zoom function on the TV AND the cable remote.

Sep 27, 2009 | Sony Televison & Video

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Images on the screen are too large -- can't get back to normal


the problem is the setting of format.you record it again, but you need to set the format.like, for wide screen 16:9.choose the most suitable screen format for you.but, just to be sure,choose letter box or LB.
you can find the setting in the menu or set-up

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1 Answer

My tv zooms in and changes the format.


This is normal - you are zooming in on the picture. Most people use the zoom feature to "stretch" a widescreen movie so it will fit the screen.

Dec 19, 2008 | RCA D52W20 52" Rear Projection HDTV-Ready...

1 Answer

Enlarged Picture


yes it is fixable. this problem is due to more supply is going to h/output stage. please check 1 power supply for more voltage then normal. 2 component failure or settind in horz. stage to be checked. 3 print crack in h/output stage you can not control from remote control.

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