Question about Dell 5100cn Laser Printer
I am currently getting an error on Dell 5110cn- Error: 010-392. Any help would be greatly appriceated =D
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Posted on Jan 02, 2017
We had the same problem. I loosened the levers that hold the fuser in place, and the one on the left side (as you face the printer) came out. When I put it back in, it didn't click into place all the way and the error message came up. I pushed down slightly on the fuser, then pushed the lever toward the back of the unit about as hard as I dared until it clicked back into place. That locked the fuser into place properly and resolved the problem.
Posted on Oct 06, 2008
SOURCE: ERROR CODE 010-387 RESEAT FUSER
I had the same exact issue with my 5110cn printer. It turned out that the 5100 fuser is wrong for this printer and will not work. The 5110 has a circuit board on the inside and the 5100 fuser does not. Dell item number KX491 with a BCN # of 652423 works perfectly.
Hope this helps!
Posted on Jan 20, 2009
SOURCE: My Dell 3110 Colour Laser
There's not much on the web about this error message, but it does say to reseat the fuser. I found a writeup (with a picture) on how to do this.
Make sure that your printer is unplugged while you do this, also be aware that the fuser gets quite hot while it's printing and stays hot for a few minutes afterwards. Don't burn yourself! While the fuser is out you may want to blow out the dust from the printer with a can of compressed air.
If reseating the fuser doesn't get rid of the error message call Dell technical support at 1-877-293-1197.
Hope this helps
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Posted on Mar 09, 2011
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