Question about Microsoft Xbox 360 Console

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Play dvds on my xbox it says that my memory card is not in

When i play dvds on my xbox it says that my memory unit is not in and it must restart

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Hmm that is odd but make sure the hard drive is firmly in its spot otherwise the console might keep doing that to ya. and it says memory unit it might be referring to the the memory units in front of the 360 so make sure you don't have anything in those slots that might be loose.

Posted on Jul 02, 2009

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1 Answer

Error: reinsert memory unit


I notice no one properly read the question.
The user asking the question specifies that it still plays games.
It's not playing DVD therefore it's not a laser issue. I post this because I have the same problem - the same error (which states please reinsert memory device) comes up when attempting to PLAY DVD. however the Xbox will STILL PLAY GAMES.
the Xbox has never been connected to the Internet and still currently has no connection. Anyone have an actual solution?

Dec 25, 2012 | Microsoft Xbox 360 Console

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Xbox help for "Can read CD but NOT DVD."


Step 1: Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc 1. Hold the disc by the edges without touching the top or bottom surfaces. 2. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward. Note Do not use solvents to clean the disc. 3. Once the disc is clean, load the disc into your console and see if the disc plays. If the disc still does not play, try step 2. Step 2: Try other discs Try other discs to determine whether the problem happens with any disc or only with this particular disc. If multiple game discs, DVDs, or CDs will not play: 1. Make sure the media type and the disc region code are compatible with the console. 2. If the problem happens with several discs of different types (games, DVDs, and CDs), skip to “Step 7: Request a repair” below. If a specific game disc will not play: 1. Search the Microsoft Knowledge Base to determine if the game title has any known problems. 2. Make sure the media type and the disc region code are compatible with the console. If the disc you are using has a region code that is compatible with your console but you still cannot play the disc, try step 3. Step 3: Clear your system cache If your Xbox 360 console can’t play multiple game discs, try clearing your system cache. Here’s how: 1. On the console, go to My Xbox, and then select System Settings. 2. Select Memory. 3. Highlight any storage device, and then press Y on your controller. 4. Select Clear System Cache.
Note If Clear System Cache is not available, use the button sequence described in the following article: 971755 How to clear the Xbox 360 console cache 5. Try to play a game disc. If you still can’t play a game disc, try step 4. Step 4: Remove the hard drive If the problem only happens with game discs, let’s try temporarily removing your hard drive. If your Xbox 360 console does not have a hard drive, skip to step 5. 1. Turn off your console. 2. Locate the hard drive on your console. 3. Press the release button on the hard drive and lift the hard drive from the console. 4. Turn on your console. 5. Try to play a game disc.If this step resolves the problem, reattach the hard drive and contact Xbox support to order a replacement hard drive. If this step resolves the problem, reattach the hard drive and contact Xbox support to order a replacement hard drive. If you still can’t play game discs, try step 5. Step 5: Disconnect memory units 1. Turn off your console. 2. Unplug any memory units attached to your console. 3. Turn on your console. 4. Try playing a game. If this step resolves the problem, reattach the memory units and contact Xbox support to order a replacement memory unit.

on Feb 15, 2010 | Video Game Consoles & Games

1 Answer

My 360 only plays cds or dvd s wont play games please advise


Step 1: Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc 1. Hold the disc by the edges without touching the top or bottom surfaces. 2. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward. Note Do not use solvents to clean the disc. 3. Once the disc is clean, load the disc into your console and see if the disc plays. If the disc still does not play, try step 2. Step 2: Try other discs Try other discs to determine whether the problem happens with any disc or only with this particular disc. If multiple game discs, DVDs, or CDs will not play: 1. Make sure the media type and the disc region code are compatible with the console. 2. If the problem happens with several discs of different types (games, DVDs, and CDs), skip to “Step 7: Request a repair” below. If a specific game disc will not play: 1. Search the Microsoft Knowledge Base to determine if the game title has any known problems. 2. Make sure the media type and the disc region code are compatible with the console. If the disc you are using has a region code that is compatible with your console but you still cannot play the disc, try step 3. Step 3: Clear your system cache If your Xbox 360 console can’t play multiple game discs, try clearing your system cache. Here’s how: 1. On the console, go to My Xbox, and then select System Settings. 2. Select Memory. 3. Highlight any storage device, and then press Y on your controller. 4. Select Clear System Cache.
Note If Clear System Cache is not available, use the button sequence described in the following article: 971755 How to clear the Xbox 360 console cache 5. Try to play a game disc. If you still can’t play a game disc, try step 4. Step 4: Remove the hard drive If the problem only happens with game discs, let’s try temporarily removing your hard drive. If your Xbox 360 console does not have a hard drive, skip to step 5. 1. Turn off your console. 2. Locate the hard drive on your console. 3. Press the release button on the hard drive and lift the hard drive from the console. 4. Turn on your console. 5. Try to play a game disc.If this step resolves the problem, reattach the hard drive and contact Xbox support to order a replacement hard drive. If this step resolves the problem, reattach the hard drive and contact Xbox support to order a replacement hard drive. If you still can’t play game discs, try step 5. Step 5: Disconnect memory units 1. Turn off your console. 2. Unplug any memory units attached to your console. 3. Turn on your console. 4. Try playing a game. If this step resolves the problem, reattach the memory units and contact Xbox support to order a replacement memory unit.

Feb 15, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 plays DVDs but not games.


i had the same problem sounds like your lazer or a chance the dvd rom is not paird to *********** board

Sep 23, 2009 | Microsoft Xbox 360 Console

1 Answer

Playstation 2 won't play DVDs


if it's a fat PS2 and
model SCPH 30001, SCPH 35001
(not including the models with an 'R' after the model #.

these models need the following to play DVDs:
- PS2 DVD remote with IR unit
- PS2 DVD disc player (sold with DVD remote w/ IR unit)
- PS2 memory card

you copied the DVD disc to the memory card. you used the memory card to play DVDs.

later models didn't need the memory card to play DVDs.

hope this helps :D

Jul 16, 2009 | Sony PlayStation 2 (PS2) Console

1 Answer

PS2 will not play DVDs


hEy i hAd the sAme pRob...............dOn wOrRy all u hAv to do is to turn on uR pS2 witthout puttin a DVD oR aNy diSc........on mEnu screen gOto [options] by pRessing 'triangle' button......... a new screen will appear select by pressing 'X' [DISC SPEED]....n sEt it to fAst.....then insert the DVD movie........tURn off PS2....press n hold the reset button till the blue light is turned on......release the button and press it again.............. it wOuld take a little tYm foR uR DVD movie to be loAded........be patient till the movie plays it self..............

Jun 13, 2009 | Sony PlayStation 2 (PS2) Console

1 Answer

XBox360 Disc Unreadable


Try to clear the cache, follow the steps below:
1. Go to Memory
2. Select Y button for device options
3. Press X,X Left Bumper, Right Bumper. X.X
4. You will be notified that the system will perform a maintenance., Select Yes to continue. after trying this and if it doesnt work. i suggest you contact xbox customer support ( 1-800-4MYXBOX ) to check the warranty status of your xbox 360.

Mar 25, 2009 | Video Game Consoles & Games

1 Answer

Played too many dvds on the xbox, now it says play dvd notplaygam


best thing to do is send it back in to microsoft, if you open the xbox 360 case you will void the warranty, and they wont bother helping you. If you have already voided the warranty, you can find xbox 360 dvd drives on ebay or craigslist for around 30$ USD. Only the drive alone, not a whole xbox

Jan 01, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 won't play old xbox games?


If your console is hooked up to Xboxlive and has a Hard Drive connected to it you will automatically be prompted to update upon insertion of the original Xbox title. Your console will restart when it's ready and you should be able to play.

*If you do not have a Hard drive you cannot play original Xbox titles.* The original Xbox Memory unit will not work in Xbox360 and the original Xbox games have no access to the Xbox360 memory units.

If you have a Hard Drive but your Xbox360 is not hooked up to the internet you can either order a disc for free from Microsoft by going Here

or burn the needed information onto a disc by going Here

Dec 26, 2008 | Microsoft Xbox 360 Console

11 Answers

Xbox 360 wont play the games but will play cds and dvds !!!!


Mocrosoft only entended the warranty on the "ring of death" issue which was hardware related to overheating.  They did not extend the warranty to any other issues.  DVD/CD emulators and the games emulators are handled by different software.  
You can try a factory reset of the console...

Before trying this, it's highly recommend that you remove all hard drive and memory cards. Once you've removed all hard drives and memory cards, navigate to the systems tab in the main menu and select the “Initial Setup” option. Once you select the option, it will ask you if want to run the initial setup that occurred when you first started your console. Say yes and it will do its thing. When it asks for a memory card/hard drive, just decline and it should be done. You should see the default dashboard screen as confirmation that it did, in fact, rerun initial setup.

Resetting to factory defaults / resetting parental locks
This might work only with older versions of Xbox 360 dashboard.

Press the following key combination

Left Trigger, Right Trigger, X, Y, Left Bumper, Right Bumper, Up, Left Bumper, Left Bumper, X

This should give you a dialogue asking whether or not you want to reset your system to factory default settings.

If none of this works contact Microsoft and see if the console is still under warranty.  If not they will repair it for usually 99.00

Dec 28, 2007 | Microsoft Xbox 360 Console

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