Question about HP Photosmart C7180 All-In-One InkJet Printer

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Cannot send fax

I have a 49 Error Turn off Turn on when I try to fax on my HP m1522NP printer.

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Plz chek telephone line or fax roulers

Posted on Jul 01, 2009

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Error 49 hp laserjet 400 color m475dw


HI there, this seems to be an issue with the network if you do have a boxee try disconnecting it and check if thats the issue you need to contact boxee or try updating you router hardware .it may also occur if an apple TV is connect .

Make sure if you do ahve a Boxee you need to assign it to the network as it would send multiple packet data which would lock the printer which in turn makes it to reboot

Apr 05, 2013 | HP LaserJet Pro 400 color MFP M475dw -...

2 Answers

We have a M2727 Laserjet Printer/Fax . We can print, and we can receive fax, but our problem is sending a FAX.. Keeps giving us an error code of 49. Please advise Thank-You, Marla


I found this on the HP website:

HP LaserJet M2727 Multifunction Printer Series - 49 Error Message Is Displayed While Faxing ISSUE: The printer control panel will be displaying 49 service error while sending faxes. The receiving fax will be lost, and the printer will display the same error even after reboot. SOLUTION: Performing a factory reset and a firmware upgrade is the only solution for this issue. Step 1: Performing a factory reset Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also clears the fax header name and phone number. CAUTION: This procedure clears fax numbers and names that are associated with one-touch keys and speed-dial codes, and deletes any pages that are stored in the memory. The procedure then automatically restarts the product. Perform the following steps to restore the factory-set defaults: 1. On the product control panel, press Setup . 2. Use the arrow buttons to select Service , and then press OK . 3. Use the arrow buttons to select Restore defaults , and then press OK . The product automatically restarts. Step 2: Firmware upgrade After coming to ready, upgrade the printer firmware from the HP website. The issue can be fixed with any of the firmware upgrade available now. Firmware version 20080505 and higher versions have the fix. You can download firmware version 20080612 from the HP LaserJet M2727 Firmware Update 20080612 webpage. Click here to go to the HP LaserJet M2727 Firmware Update 20080612 webpage (http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3377075&swItem=ma-55531-3&prodNameId=3377076&swEnvOID=228&swLang=8&taskId=135&mode=4&idx=3) . The preceding steps will resolve the issue.

Mar 07, 2011 | HP Office Equipment & Supplies

1 Answer

Stampante nf 1522 errore 49 non invia e non riceve fax grazie


49 error is an internal embedded software error.
1) turn off power and wait about 30 seconds, power on and if error comes back, see step 2
2) www.hp.com/support/ljm1522

Jan 14, 2011 | HP LaserJet M1522nf Multifunction Printer...

2 Answers

Error 49


If the error can be reproduced, use the following sections of this document:
  • Product-specific documentsProduct specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html. Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Clearing the error
  • Validating the firmware
  • Stack Trace Random error troubleshooting
  • Hardware troubleshooting (if applicable)
Power-cycle doesn't eliminate errorIf the error cannot be eliminated by a power-cycle, use the following sections of this document.
  • Product-specific documentsProduct specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html. Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Clearing the error
  • Hardware
Feature-specific errorThe error has been narrowed down to a specific feature.
  • Product-specific documentsProduct specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html. Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Validating the firmware
  • Software, Sending, Faxing, and environmental troubleshooting
  • Stack Trace Random error troubleshooting

Nov 03, 2010 | HP LaserJet CM1017 MFP All-In-One Color...

2 Answers

The error "49. FF05 SERVICE ERROR" is displayed on


If the error can be reproduced, use the following sections of this document:
  • Product-specific documents Product specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html . Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Clearing the error
  • Validating the firmware
  • Stack Trace Random error troubleshooting
  • Hardware troubleshooting (if applicable)
Power-cycle doesn't eliminate error If the error cannot be eliminated by a power-cycle, use the following sections of this document.
  • Product-specific documents Product specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html . Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Clearing the error
  • Hardware
Feature-specific error The error has been narrowed down to a specific feature.
  • Product-specific documents Product specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html . Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Validating the firmware
  • Software, Sending, Faxing, and environmental troubleshooting
  • Stack Trace Random error troubleshooting

Oct 26, 2010 | HP LaserJet P3005d Printer

1 Answer

I cannot Fax in and out...error 49 turn off and on. After i turn on the printer another error show that "power failed to recover Fax setting restore"....please Help~


Try the following: got to the menu (the wrench) and with the arrows look for service, press ok and look for restore defaults. After that unplug the fax line (this is very important). Go to the hp website and download the firmware update and run it (while updating dont to anything to the printer, no print, copy, fax.) when that is completed try to fax again this should resolve it.

Jul 25, 2010 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

HP MFP 1522nf turns on and display error 49 turn off and on. The printer restarts and gives the same message again and again.


You need to be a little bit more specific nex time, the error 49 its normally related to an internal communication error between the DC Controller and the formatter board on the unit
Now we need to know if the problem appear when scanning, copying, printing, sending or receiving faxes
Heres some troubleshooting you can follow, its going to clear this error 49 most of the cases :
1. Turn off the product.
2. Press and hold both the down arrow button and the Cancel button, and then turn on the product.
3. Wait until the message Permanent storage init. appears, and then release the buttons.
4. When the printer comes back to ready, go to hp.com and download the latest firmware update for this 1522nf

if you need more assistance you can contact me at :
eliteprintersolutions@gmail.com

Jun 26, 2010 | HP LaserJet M1522n MultiFunction Printer

1 Answer

Low memory. won't send or receive fax. 49 error message.


This is a problem with the formatter board, try doing an nv ram ( turn off the printer and hold down the right arrow and the cancel button, turn the printer back on and continue holding until you see permanent storage init). If this doesn't work call hp tech support 1800 334 5144 and ask for a case number. This printer has a service note which will cover the formatter for 2 years. Al

Oct 16, 2009 | HP LaserJet M1522n MultiFunction Printer

3 Answers

Error 79 hp laserjet m2727nf mfp; error 49 hp laserjet m2727nf mf


Recommended action 49 and 79 Errors, Turn off then on The product has experienced an internal embedded software error. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.

If you have recently installed a memory DIMM in the product, turn off the product, remove the memory DIMM, reinstall the DIMM to verify that it is seated properly, and then turn on the product.

If the error persists, contact HP. See www.hp.com/support/LJM2727 or the support flyer that came in the product box.

Jul 02, 2009 | HP Laserjet M2727nf Multifunction Printer

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