Question about Brother MFC 490cw Color Inkjet Multi-Function Printer

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Black ink is not dispensing

I recently replaced the black ink cartridge on our Brother MFC-490cw and it is not dispensing. All of the other cartridges are working properly. I have tried running the cleaning process several times and the black is still not printing.

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There may be an air bubble in the black tubing, it will take several more cleaning cycles to clear. You can tell it to clean only the black and save the other inks.

Posted on Jul 01, 2009

  • Simmy74 Sep 16, 2010

    I tried over and over again to clean just black but I have the same problem; no black ink is dispensed. Any other ideas?




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I installed a new black ink cartridge(lc61bk) on a brother mfc-495cw and now nothing is printing.

Check out if you've installed it correctly. Also check out other ink cartridges, are they empty? If yes you won't be able to print anything. However, if all ink cartridges are OK then try to reset the printer or reinstall the drivers. You can find help in MFC 495cw users manual

Feb 27, 2011 | Brother MFC 490cw Color Inkjet...

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Black ink won't print with new cartridge installed, and while cleaning the print head the colour cartridges show as not installed or recognized.

If less than 1 year old contact Brother. Printhead and/or ink refill assy are faulty and should be repaired freeunder warranty ;)

Nov 30, 2010 | Brother MFC 490cw Color Inkjet...

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Black wont print after new cartridge and cleaning. Model MFC 490CW

make sure the plastic is peeled off the cartridge that covers the tiny hole on the cartridge

Jul 27, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

MFC-490CW does not print black ink, what can i do to fix this?

does it print in any of the other colours? if not, it sounds like one cartridge is empty and the printer will not print until you have full cartridges.

Feb 08, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

I have a brother MFC-490CW and replaced the black ink, and my color ink has run out. It will not let me print as it says ink is low, so it won't even let me use the black? How do I print with only using...

By design, Brother printers stop all printing when one of the cartridges is empty. This is done to avoid cleaning cycles sucking air into the system, which could possibly damage the printhead.

Even if you print in black only by changing the print settings to "Mono" or "Grayscale" to avoid printing in color, cleaning cycles would still **** air from the empty color cartridge because they are programmed to clean ALL the ink nozzles. The only way to continue printing is to replace the empty ink cartridge(s).

After replacing the empty color cartridge, you could print in "Mono" or "Grayscale" to make better use of just the black ink.

Jan 21, 2010 | Brother MultiFunction Center MFC-440CN...

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Printer wont print

Try remove all cartridges then put back it one by one.Make sure the color cartridges are not empty too.The printer need all cartridges not empty to initialized and working.

Nov 25, 2009 | Brother MFC 490cw Color Inkjet...

2 Answers

Printer won't print black ink

From multiple online sources, this appears to be a fairly common problem with this model. As a matter of fact, my 490CW is experiencing the same exact issue. Called tech support and they're issuing an exchange. I'd advise that you do the same.

Oct 09, 2009 | Brother MFC 490cw Color Inkjet...

1 Answer

My brother 490CW won't print black ink

I HAD THE SAME PROBLEM, the printer started using all of my yellow ink.
Look at the black cartridge and check to see if the opening on the side is as it should be( a little ink is able to come out of it).
If not, then you need to replace the cartridge with another one.
This fixed my problem after a lot of wasted time with me trying to install the drivers again, which was not the problem.
Clean it a few times with the black only , then check the print, it may take 5-10 times.

Oct 03, 2009 | Brother MFC 490cw Color Inkjet...

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