Question about Xerox WorkCentre M-24 Color Copier

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Waste toner container replacement

Machine says to replace waste toner container, don't have one, emptied old one and cleaned sensor, still asked to be replaced. Can you empty old one and use until new one arrives

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Yes you can. But there is a window at the top of the bottle . There is a sensor that looks through that window to sense toner in it. It is a small area about a half inch high and quarter inch wide that bulged out of the top of the bottle.
Poke a hole in it, clean it with a q tip and reseal the opening you make .
That should do it.

Posted on Jul 02, 2009

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If you can remove the waste toner cartridge go ahead and empty it out manually. Make sure that it is completly clean out. I use compressed air to flush out any residue.

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Hi, I have kyocera km c850D. Please could you explain why machine keeps saying replace waste toner box although it is quite empty. please advise if tere are any other parts of the machine to clean or...


Are you using a new waste toner container or did you empty the one that was already in the machine?

The machine uses a sensor that looks at the container to determine if it is full of waste toner. If there is toner on the inside sides of the container were it looks for toner it will indicate that it needs to be replaced even if you have emptied the toner out.

It is a good practice to replace the waste toner container with a new one, that is the way the machine is meant to be used.

If you have correctly installed a new waste toner container and the message hasn't cleared you may have a faulty sensor.

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Product : imageRUNNER 2200/2800/3300(i)/2220N(i)/3320N(i) Title : E019
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Workaround : 
This error code is the indication of the waste toner container being full or a problem with the detection mechanism. Actions to be taken are:1. Turn the machine off and check the waste toner container. If the container is full, empty the container. Clean the inside and outside of the container's neck with alcohol. Be sure that the neck is clear and not soiled with toner before placing it back into the machine. Turn the machine on and check to see if the code went away.
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Product : imageRUNNER 2200/2800/3300(i)/2220N(i)/3320N(i) Title : E019
Error : 
E019-0000 is displayed on the control panel. 

Workaround : 
This error code is the indication of the waste toner container being full or a problem with the detection mechanism. Actions to be taken are:1. Turn the machine off and check the waste toner container. If the container is full, empty the container. Clean the inside and outside of the container's neck with alcohol. Be sure that the neck is clear and not soiled with toner before placing it back into the machine. Turn the machine on and check to see if the code went away.
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