Question about Garmin nuvi® 5000 Car GPS Receiver

1 Answer

I just purchased my Garmin nuvi 5000 and I attempted to register it as instructed, and it tells me that this unit is all ready registered. Also all I can get on the screen is the State of Kanasa. What can I do to reslove this problem

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 10,515 Answers

Hi,

Garmin does not have any authorized dealers that sell new products directly on online auction sites. Any purchases made through online auction sites are on a "buyer beware" basis. A copy of the original sales receipt is required as the proof of purchase for warranty repairs. Online auction confirmations are not accepted for warranty verification and Garmin will not replace any missing components from any package purchased through an online auction.

There is always the possibility that products purchased through eBay or other online auction sites could be stolen merchandise. You assume this risk when you buy through these auction sites. If you buy a Garmin product through an online auction site and later send it to Garmin for service, if the product is determined by Garmin to be stolen merchandise upon receipt at Garmin's facility (through a serial number match), Garmin reserves the right to return the product to its rightful owner or send it to the investigating law enforcement authorities.

Question #3. I purchased a unit through an online auction and Garmin has just informed me that the unit is stolen. What can I do?

Answer:
If a unit is purchased through an online auction, such as eBay, and that unit is found in our stolen-units database, Garmin is not obligated to release any registration or unlock code information. Also, please be aware that Garmin can request that the stolen unit be returned to Garmin without compensation and report this information to law enforcement authorities.

** My Comments **

I purchased my Nuvi 350 on eBay through a so-called Garmin "Authorized Dealer". Three days later when my unit broke, I found out that Garmin would not honor the warranty and they told me that my refurbished unit was already registered to someone else. Garmin also told me that they had never heard of the "eBay dealer" that I had purchased the unit from (ebestdeals4u). This is how I got into fixing the Nuvi's on my own.

Now, I'm not saying that the sellers on eBay are going to rip you off. In my case, my Nuvi worked fine except that the power switch broke 3 days later.

As for stolen units: I'd be cautious of anyone selling a unit with just the GPS and no accessories or just the GPS and car adapter alone. Be more suspicious if they claim the unit is locked with a PIN and that they have forgotten it. If a seller has the original box and all of the accessories, it's less likely that it was stolen from a vehicle. However, ask them if the deal includes the yellow Garmin registration card. You'll need that to register your unit with Garmin and obtain future updates. It has specific information unique to each Nuvi. No two cards are alike.

However, just because you have the card, doesn't mean your unit hasn't already been registered to someone else. If thats the case, you're out of luck, unless the seller can give your the ID & password that it was registered with through Garmin.

You can be assured that if you purchaseed your unit through a well-known retail chain, your Nuvi WILL have a warranty recognized by Garmin. No, I don't work for a major retail chain. I am an Engineer in the Electronics field (not Garmin or any other GPS manufacturer).


UNDERSTOOD THE LOGIC. THERE IS NOTHING YOU OR I COULD DO. GRAB THE PERSON FROM YOU PURCHASE THE GARMIN. THERE ONLINE/LOCAL DEALERS HAVE THIS HABIT OF MAKING MONEY OUT OF ILLEGAL WAYS.

Hope i helped you.

DO RATE THE SOLUTION.

Thanks for using "Fixya".

Posted on Jul 01, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Will not register on garmin site


If your unit is not registering on the Garmin website, then the unit is probably already registered. If its already registered, the Garmin website won't recognize it. If you bought it used, you need to call the person who you bought the unit from and tell them to delete their registration so that you can re-register under your name. If you bought it new, call Garmin customer service at 1-800-800-1012 and have them clear the registration. They will require proof of purchase. New Units sometimes get purchased registered and then returned. Some places will place the merchandise back on the shelf after verifying everything is still there.

Sep 24, 2011 | Garmin nuvi 1450 GPS Receiver

1 Answer

Yesterday, I purchased a Garmin Nuvi 2360LMT for my grandfather. I have read the instructions on how to register it but now, I have the usb connected to the computer and the Garmin, my computer will not...



Here is what you need to do to update the map your Garmi nuvi 2360lmt; first make sure the unit is fully charged, then go to the Garmin web site and register your product. Next download Garmin Updater and connect your nuvi with a USB cable directly to your computer and not thru a USB hub. I would also try a different usb port. See if it show up in Computer or My computer in Windows 7/Vista or XP.
Let the update go directly to the GPS and not a folder. It will take a few hours even with a fast internet connection. When done follow the instructions on your screen. I have attached a link to the Garmin site. Thanks for using FixYa

https://my.garmin.com/mygarmin/registrationGettingStarted.htm?productType=auto&categoryType=AUTO

May 26, 2011 | GPS

1 Answer

Can anyone tell me how to register this GPS as everything I try runs into a brick wall!!!


Hello,

To register your Garmin unit follow these step by step instructions.

Hope this helps!

Mar 29, 2011 | Garmin nuvi 205W GPS Receiver

1 Answer

How do I register my new Garmin Nuvi 1300 online?


I've registered a Garmin device very recently. The web-page for registering them is at https://my.garmin.com/mygarmin/marketing/register.htm . From there, choose Automotive, create an account if you don't already have one with Garmin.

From there, you'll need to enter your serial number which you can find "on the bottom of the unit, inside an outlined box (remove mounting bracket to view)." (from the Garmin site)

You might also need a cable to plug your Nuvi 1300 into your computer. If you need this, it will have come in the box and should be easy to find. You may also have to install some software which they will instruct you to do during registration.

Mar 19, 2011 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

How do i regester my garmin


Hi, go to https://my.garmin.com/mygarmin/registrationGettingStarted.htm and with your Nuvi plugged into your computer follow the instructions to set up an account, register and then download the latest upgrade. The first one is free, then you have to pay after that. If they say that your product is already registered (which is what happened to me!) then you have to go back to the supplier and tell them to notify Garmin to let you register it again. The supplier may have previously registered it and used up the one free upgrade. If they are authorised Garmin distributor they will be able to do this. If they are not, then you have effectively got a used unit, and you will have to pay for upgrade/updated maps. Have fun! David

Jan 01, 2011 | Garmin nuvi 255W GPS Receiver

1 Answer

Garmin Nuvi 660 - Won't register


Sound like somebody has boughten that registered then return to the store. I would go back to the store where you bought it from and tell you want a new. .

Nov 23, 2009 | Garmin Nuvi 660 GPS Receiver

1 Answer

In march2009 i purchased an nuvieuro which i registered with garmin,today i have purchased a update for £106.00,when i tried to down load onto product it couldnt find it,when i put the serial number...


I spoke to an Garmin support person this morning,the product is presently registered to someone else and he said he would contact the other person to attempt to solve my problem (hopefully)

Oct 28, 2009 | Garmin Nuvi 660 GPS Receiver

5 Answers

Register my garmin unit


I need to register my Garmin nuvi 250W. It took my email, password, & nickname, BUT that was all... Help me, please.

lynda j

Jul 07, 2008 | Garmin nuvi 250W GPS Receiver

2 Answers

Registering Garmin nuvi 760


Hi,

Contact Garmin, if it has not been reported as stolen
They will re-register it for you.
As a second hand system

Regards
Richard

Jun 14, 2008 | Garmin Nuvi 660 GPS Receiver

Not finding what you are looking for?
Garmin nuvi® 5000 Car GPS Receiver Logo

Related Topics:

108 people viewed this question

Ask a Question

Usually answered in minutes!

Top Garmin GPS Experts

SHARCNET-USA
SHARCNET-USA

Level 3 Expert

2130 Answers

yadayada
yadayada

Level 3 Expert

76846 Answers

TO Lady

Level 3 Expert

638 Answers

Are you a Garmin GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...