Question about Xerox Phaser 8560MFP Laser Printer

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Can't Feed Envelopes

I have a brand new Xerox Phaser 8560MFP with the duplex attachment. I use Tray 1, the manual feed, for envelopes. Or should I say, I WANT to use it that way. I can't get it to feed anything at all. Envelopes just won't go through. Just plain old ordinary #10 envelopes from Office Max, nothing fancy. The manual tray makes noise, it looks like it's trying to lift up a bit to feed the envelope, but it fails, and then gives me a paper jam error. I've checked everywehre and can't find a jam at all. Help!?!?!

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Re: Can't Feed Envelopes

That machine should still be under warranty. Call xerox and have them check it out.
I looked and that machine has a one year warranty, that includes service.

Posted on Dec 07, 2007

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Are you using the tray 1 manual feed for the envelopes? If it was working for you before but now has trouble feeding from that tray you are probably going to need a new PU roller and sep pad. You can try and clean the roller with a lint free cloth and use isopropyl alcohol.

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I can't get anything to print from tray 1, the manual feed. I'm trying to print envelopes and they keep printing on 8.5x11 paper from tray 2. If I put envelopes in tray 2 it won't print

Have you already tried this? After you click print and select your printer, click properites and select your paper from 8.5x11 to Envelope.

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Xerox phaser 7400DN jabs at fuser

The printer trays accommodate most sizes and types of paper, transparencies, or other
specialty media. Follow these guidelines when loading paper and media in the trays:
- Envelopes, labels, and glossy paper can be printed from Tray 1 (MPT) only.
- Transparencies and custom size paper can be printed from Tray 1 (MPT) and Tray 2.
- Fan paper, transparencies, and labels prior to loading them in the tray.
- Use only paper envelopes. All envelopes should be printed single-sided only. Some
wrinkling and embossing may occur when printing envelopes.
- Do not overload the paper trays.
- Adjust the paper guides to fit the paper size.
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How does one print envelopes on the xerox pro 232?

descicon.gif function showThisURL(){ $('.urldisplay').show(); } function hideThisURL(){ $('.urldisplay').hide(); } email-icon.gif print-icon.gif btn_remove_x.gif Return to Search Results Solutions for : How To Print on Envelopes in the Bypass Tray or Optional Envelope Tray Solution : Print on Envelopes in the Bypass Tray or Optional Envelope Tray This solution assumes that Number 10 envelopes are being used and printed on using Microsoft Word 2003 or 2007. Steps may vary if other applications are used.
NOTE: If necessary, make sure the envelopes are loaded correctly in the Bypass or Optional Envelope Tray. See the Related Items below for additional information.
From the computer using Word 2003:
  1. Open the application, and then select [Print] from the File menu. The Print window will be displayed.
  2. Select the required printer, and then click on [Close].
  3. Select [Envelopes and Labels] from the Tools menu. The Envelopes and Labels window will be displayed.

    NOTE: For Office 2003, click on [Tools], then [Letters and Mailings], and then select [Envelopes and Labels].

  4. Click on the [Envelope] tab.
  5. Enter the address and other information in the fields provided, and then click on [Options].
  6. Select [Size 10 (4 X 9.5)] from the Envelope size pull-down menu.
  7. Click on the [Printing Options] tab.
  8. Click on the second icon from the right under the For Feed Method section.
  9. Click on [Face-up].
  10. Select [Default Tray (automatically select)] from the Feed from pull-down menu.

    NOTE: If the Envelope Tray is being used, select [Tray 2].

  11. Click [OK].
  12. Click on [Print] to begin printing.
From the computer using Word 2007:
  1. Open the application, and then select [Print] from the File menu. The Print window will be displayed.
  2. Select the required printer, and then click on [Close].
  3. Click on [Mailings] tab.
  4. Click on the [Envelopes] icon.
  5. Click on the [Envelopes] tab.
  6. Enter the address in the Delivery Address field.
  7. If necessary, enter the return address in the Return Address field.
  8. Click on the [Options] button.
  9. Click the [Envelope Options] tab.
  10. Select [Size 10] from the Envelope Size pull-down menu.
  11. Click the [Printing Options] tab.
  12. Click on the fifth icon from the left from the Feed Method section.
  13. Click on the [Face Up] radio button.
  14. Select [Bypass (Tray 5)] from the Feed From pull-down menu.
  15. Click [OK] twice.

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Printable envelope

[ Manual-related ] Field Remedy There are 7 kinds of envelopes printable:
Yougata 2 (114mmx162mm), Yougata 4 (105mmx235mm), COM10 (4 1/8x9 1/2inch), Monarch (3 7/8x7 1/2inch), DL (110mmx220mm), ISO-C5 (162mmx229mm) and ISO-B5 (176mmx250mm)

For important points when loading envelopes on the tray, refer to Reference Guide, Making Prints Using the Stack Bypass in Chapter 1 Before You Start Using This Machine.good luck mate,pls rate me!!!!!

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1 Answer

How to print envelopes

Open the manual feed tray door (that is the door on the front that has the "Brother" logo on it. Narrow the feed tray guides to filt your envelope. Envelopes feed it with flap side up and to the left.

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Envelope printing

The manual bypass tray on the Phaser 8400 can be set only when you have paper in the tray.

The envelope will read in the set up when you have it in the tray.

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you can replace the paper in the main tray with the envelopes. this is the only way unless you have a secondary paper tray or manual paper feed that does not override the main paper feed

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> Home > Support & Drivers > Knowledge Base

Solution --> Phaser 4400 Printer: Printing envelopes

Printing EnvelopesEnvelopes can be printed from the optional envelope feeder, the Multi-Purpose Tray, or Tray 1, 2, or 3.
Guidelines for envelope printing
  • Use only paper envelopes.
  • Do not print on the back of the envelope.
  • Never use envelopes with windows, metal clasps, or exposed gummed surfaces.
  • Keep unused envelopes in their packaging to avoid the effects of moisture and dryness, which can affect print quality and cause wrinkling.
  • Envelopes may wrinkle depending on weight and stiffness of the envelope.

Many applications include a tool for creating an envelope document. For example, Microsoft Word includes an Envelopes and Labels feature in the Tools menu. Be sure to:
  • Select faceup.
  • Clear Clockwise Rotation.
  • Select the feed method with the image centered and the stamp on the envelope to the upper left.

caution_image88x30.gif Never use envelopes with windows, metal clasps, or exposed gummed surfaces; they can damage the printer. Damage caused by using unsupported envelopes might not be covered by your printer's warranty.
note_image33x30.gif Note: The heat from the printing process can melt certain types of envelope glue. If the envelope flap sticks shut after printing the test print, tuck the flaps inside the envelopes when printing the remaining envelopes. Printing envelopes from the envelope feeder
  1. Insert the envelopes into the envelope feeder. For more information, refer to the Trays section of the Trays and Paper Guide on the Interactive Documentation CD-ROM.
    • Place the side to be printed faceup.
    • The top of the envelopes should be toward the left of the printer.

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3 Answers

Can't print envelopes

Solution Title: How to print on COM10 envelops from the Bypass tray (PCL6) using a Windows 2000 O/S Resolution/
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Critical Message: The Envelope must be placed in the Bypass Tray face down (flap side up) and Long Edge IN. In Microsoft Word (Word 2000)
    1. Under the Tools tab, select Envelopes and Labels.
    2. Enter your Delivery and Return addresses.
    3. Click on Options
    4. Under Envelope Options; [Envelope size], select Size 10 (41/8 x 91/2 in)
    5. Under Printing Options, select Portrait (LEF) - Long Edge Feed
        • As Feed from, select Tray 5 (Bypass)
    6. Click <OK>

Within the WorkCentre Pro 123/128 print driver
After opening up the print driver [<Start>, <Settings>, <Printers>, double-click on the WCP 128 PCL6 driver], click on Printing Preferences under the General tab.
  • Under the Paper/Output tab
Set the following features as follow:
    • Job Type: Normal Print
    • Paper Size: COM10
    • Output Size: Same as Paper Size
    • Image orientation: Portrait
    • Image Rotation: OFF
    • 2 sided Print: 1 sided Print
    • Stapling: None
    • Output destination: Center Output Tray
    • Offset Stacking: None

  • Under Tray/Layout
  • Set Paper Source to Tray 5 (Bypass)
  • Click on Bypass Tray Settings
    • Paper Type: Heavyweight (1 or 2)
    • Feed orientation: Portrait
  • Click <OK>
  • " on Specify Paper Type and select Heavyweight (1 or 2)
  • " (Apply> and <OK>
  • " <OK> again

In Microsoft Word under Envelopes and Labels, Click <Print> to send the information to the printer.

Note: This setup represents one way of printing envelopes. Other ways setting up some features in a different manner will work as well.

Solution v1.3.20.0 312637.How to Print on COM10 Envelops From the Bypass Tray (PCL6) 2006-04-05 21:57:29

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